Hello Forum,
After nearly 50 years of driving, I bought my very first brand-new car in September 2015, a wonderful Skoda Yeti Outdoor SEL. I have not been hard on it and it has done only 23,000 miles. Until now it has performed faultlessly; and as I am 71 years old, I had hoped it would see me through to the end of my driving days.
Now, the Amundsen sat nav/radio/information centre has failed, just repeatedly turning on and off every few seconds.
When I purchased the Yeti I paid extra for Park Assist, SmartLink and Smartgate; so I’ve lost all these features as well as sat nav/radio/MP3/SD card/+DAB.
I took the Yeti to my dealers, Vindis Skoda at Cambridge, and was told that their 'technician' had determined the Amundsen could not be repaired and needed to be replaced at a cost of over £1,300!
(I suspect he only did what I had already done, which was to remove the fuse to the Amundsen / disconnect the battery, in order to attempt a hard reset. It didn't help.)
I am shocked and appalled that the Amundsen failed after only five and a half years, and that the fault cannot be diagnosed or repaired. To make matters worse, Vindis said that a replacement unit was back-order, and could not say when or if ever it would become available.
I would be grateful if anyone could advise what my best course of action is now. Should I try to find an Amundsen second-hand, buy a replacement radio from another manufacturer, or maybe try to find an independent technician who can repair the unit?
All suggestions gratefully received.