royalmatt

Thought I should update the post in case others suffer the same issue. I got back to skoda saying I wasn't happy with their offer of 10% and they said they'd see if they could do any better. After almost 4 weeks of weekly updates from them saying they were having discussions between themselves they finally got back to me and RESULT - they're covering 100% of the costs! THANK YOU WINO for your help. Also this result has partially restored my faith in Skoda. It finally went to the dealership yesterday, they said it could take 4 days. I'll update the post again if there is more to add, but hopefully this is the end of it! Thanks again WINO, you saved me £1400 there.

My A/C stopped working while the car was sat on the drive during the UK quarantine. I got it regassed and it worked while driving home. However the next day it was not working again. At that point I took it to my nearest skoda dealer to diagnose. Initially they said a pressure sensor needed replacing as they couldn't get it to work at all. 2 weeks later and after that's fixed they tell me they cannot see a leak, and they'll put a lot more dye in and for me to run it for a few weeks. Before I can even pick it up the next day they've told me they can see a large amount of the dye in the undertray under the dash (I think this is accurate, I can't remember exactly their phrasing here) and so their diagnosis is a failed evaporator unit in the dash unit. They then quote me £1800 to fix it. They also warned me they have no idea what they'll see once they get the dash up so it may be the evaporator itself won't need replacing and a be a cheaper fix, or it may be they say it'll cost more if it's something even more disasterous.. I've now spoken to skoda customer support as well and they've said they're willing to take 10% off the price of the part, and a quarter off the labour costs. I think this means i'll be more like £1300-1400 (and that's if they don't find something even more terminal). They've already had £250 off me for the initial diagnosis and 'fix'. What are your thoughts on this? I bought the car new, had it serviced the first 3 years at their dealership and it's only done 40k miles.