Sheppy72

After some advice and thoughts on this one. Sit down grab a cuppa its a long story. I took my car in for service last week and upon collection was told that there was a leak on the N/S/F shock absorber and needed to bring it back the following week for them to investigate. So Yesterday I took it back as instructed and left it with them all day from 9 and said would collect at 5pm. I arrived around 5 and saw my car been driven in to the workshop.. Odd I thought. Went in and saw service department and was told the technician would bring it round shortly... I asked if the work had been carried out and as it was still in warranty I would be covered. Service bloke went to check and 5 mins later came back and said they had done no work as the leak was not bad and was only misting and this was normal and they would not be able to do this under warranty! This I find unacceptable that last week it was needed to be investigated and needed to bring it in and secondly surely any misting / leak on a car that is less than 2 years old is not normal. Am I been fobbed off? Like to know your thoughts. I did say that if this is normal then surely there would be misting on all shocks and not just the one. Oh and just to add to the poor dealer service When I took my car in last week they "accidently" set my service to fixed from variable.. Luckily I spotted this and told them to correct it. Was initially told this was not possible until I bought it back in when indicator came on!! I knew this was wrong and told them such. Amazingly they then found away to correct it and could not understand how it happened.