MarlboroLites

And you accuse me of attention seeking? There's a way of disagreeing with someone's view without resorting to insults and sarcasm.

I did very much the same actually and agree that the Kodiaq comprehensivly stands up to its rivals. It was the main reason for me purchasing mine. But as things failed over the course of my 2 years of ownership I have had the opportunity to study the design and fitment of many of those items. I've seen and touched parts of the vehicle others haven't. In my view, the smart, modern, well designed interior masks Skoda cost cutting which successfully enables the marque to undercut it's more expensive stable mates. Others may not agree. On the brighter side, my car was totally rattle free which was a major plus on our rough roads, and super smooth and comfortable. It would still be on my drive now if I had more faith in her. I hadn't heard of binomial stats before. I appreciate the explanation. Cheers

Quite possibly I am, although I suspect Audi, as the premium brand, to have the higher trim and material quality. The crux of the issue is how Skoda and Seat can so comprehensively undercut VW and Audi stablemates when platforms, engines, gearboxes, suspension, brakes etc etc are identical. Costs are being shaved from somewhere and it can't all be attributable to reduced labour costs.

In my opinion the interior of modern Skodas is generally less resilient than older ones. Others might disagree.

I offered a view on what might be the causes for the frequent failure of interior trim items. I do believe the Kodiaq being built to a budget is counter productive. I think the quality of the hard (and often very sharp!) plastic is just sufficient to perform the intended function. There's not a hint of over engineering anywhere, which is remiss of a manufacturer hoping to market the vehicle at families. The door handle is a prime example of this...mine broke completely, others here have handles that squeak more than a rat on coke. It is an inherently weak design. The rear window driver side switch disintegrated on the driver's control panel. That switch is hardly ever used from the front compared to driver's or front passenger. I believe the issues are more widespread that we are given to believe. And not every Skoda owner is a Briskoda member. Possibly my experience of failures are unusual in nature but that isn't to say there's no underlying issues. My Octavia VRs Mk1 was a great car, solidly built and withstood the rigours of modern life. And my 66 plate Superb just felt better put together than my Kodiaq. I'd have happily paid a premium for a Kodiaq with a similar quality interior as, say, a Tiguan because the Kodiaq is the better looking vehicle in my opinion. After eight visits to the dealer to have broken trim items fixed or bodged I was in no mood to accept a 50% contribution towards the cost of the replacement door panel. That was the straw which broke the camel's back frankly. I bought an almost new Kodiaq to enjoy trouble free motoring. That wasnt the case. I am genuinely saddened about that. I waited for its launch with the anticipation of a teen on a first date. I know where i am with the Touareg...if it breaks I fix it....seemples. My expectations are realistic.

That's a question I have wrestled with. I can assure all readers that it is a car that wasn't abused in my ownership. Despite 45k on the clock she was quite immaculate. I was the 2nd owner though...so maybe the first owner was a tad heavy handed? Or maybe the car was just a bad one...it happens. Possibly there's a very fine tolerance with the plastics used and the designs adopted so that they just about pass muster. Just a little over that tolerance level and you have a breakage. So not a hint of over engineering...which is a great comfort blanket I tend to find. I've replaced it with VW Touareg. Quite a different story when it comes to build quality...and it's 12 years old. Everything works. I hate to imagine what my Kodiaq will look like on its 12th birthday.

I have now parted company with the Kodiaq. The dealer took my case up with Skoda for a replacement door panel and I was offered a 50% contribution to the repair. It still meant I had to find £200 which I was unhappy about. So I decided enough was enough and back she has gone. I remain of the opinion the Kodiaq is the most stylish SUVs in the market. The 2.0 tsi is a brilliant unit when mated with the DSG gearbox. But Skoda needs to take a good long, hard look at itself when it comes to the interior. This is where cost savings clearly separate the brand from VW and Audi stable mates. A small increase in purchase price to improve interior quality would I doubt put prospective purchasers off. If I were to summarise my experience I would say it was a brilliant family car spoilt only by bean counter interference.

Time for an update. The reason why the dealer wasnt prepared to consider this a warranty repair was that it had not seen a previous similar issue in its workshop. I politely pointed out that this in itself wasn't justification of refusing my claim as clearly there was a defect with mine and pointed to instances cited across various internet platforms and forums where dealers had accepted responsibility. A diss report is being prepared now which is being sent to Skoda Technical. There's also talk of a goodwill gesture. So watch this space..... A door handle should never break in this way. Nor should they creak or flex. And I don't recall the Superb I had briefly suffering similar issues.

Haha... yes, brilliant design indeed. I'd like to see VW or Audi's handle design to compare and contrast. And of course the plastic is 1.5mm not 15mm... Surely there's a way to replace the handle rather than the entire panel? Or would that actually give rise to quality concerns? Maybe the handle being part of the panel reaffirms a belief within Skoda that the door handle is fail proof.

Good day to you all. I thought I'd share an update on my ownership of this brilliantly tarnished Kodiaq. Let me say up front I do really really feel fondness for Keri the Kodiaq. She's a great daily with an impressive list of attributes. She flew through her first MoT on Monday with only an advisory on front brake pads at 80% wear. I'll do those thank you very much Mr Skoda main dealer ha! My glasses holder has received another replacement. I think that's 4 now. But whilst the car was in for attention I highlighted a loose drivers interior handle. An investigation revealed a fracture to the plastic fitting through which the upper retaining bolt locates. And not covered under warranty as its wear and tear. That'll be £341 + vat please I was invited to pay. I'd read a few reports of dodgy door handles on various forums...breaking, squeaking, loose etc etc. So undertook some research. Seems that a number of panels have been replaced owing to poor build quality. Some folk having all 4 replaced under warranty. I contacted Skoda UK who acknowledged the issue and asked me to take the car to a different dealer for review. I'm happy to do that, but I have given my supplying dealer an opportunity to reconsider its position. I'll update this thread but would love to hear of anyone else suffering the same fate. I've added a picture, the plastic is 15mm thick and a weak spot if ever I've seen one.

Sorry to hear of your poor experience. I'm using White Dove in Cardiff now which ironically is pretty local to me. I'm finding its aftercare service pretty damn good. If we look hard enough we can always find a niggle, but in fairness there's always a desire to please. The Financial Ombudsmen fully supported me in his adjudication. He acknowledged my interests were secondary to the various egos in play. I've always bought my cars through non main dealers or privately. The Superb purchase was my first main dealer buy. I wish I'd never stepped over that threshold.

And here's me moaning about my MY17. Which has all the bits n bobs deleted from MY20. I think I'll keep my counsel.

Not really. It's my daily driver so more often than not it's just me in the driver's seat. My wife drives it occasionally. My kids don't treat it as a soft play area. I'm considerate with all my vehicles. In all my years of driving i can honestly say I've never experienced this issue before. But it remains a great car. Just a shame the interior isn't standing up to everyday use.

They are very straightforward to fit and remove if you choose. I bought mine from Superskoda along with full interior rubber mats. Much cheaper than from the main dealer.

In my view the mudflaps do not spoil the look of the car at all. The genuine items fit very well indeed and do a great job of keeping crud off the doors and sills. The material they are manufactured in is a very close match to the plastic wheel and sill trim which adds to the factory look.

Just in case there's continued interest.... My new sun glasses holder has broken in exactly the same manner as the original. I've offered a theory to the dealer that it might be the panel in to which the glasses holder slots that is faulty rather than the glasses holder itself. The right hand hinge is clearly being stressed in operation. And yesterday, on a return trip from Plymouth when the car behaved impeccably and returned 38mpg at a steady 70, the slide out drink holder in the rear picnic table decided it had held its last drink and promptly fell apart. My love hate relationship with this car continues....

Yes they did..... to investigate why the wing mirror switch disappeared within the dark recesses of the door. Neither opening nor closing requires anything other than a gentle prod. It fractured when my wife attempted to open the window....so during the downwards prod.

Here's a pic...

I did wonder about her hairy back SimonAudi! I don't think so Simon1011. There's a distance between them with the driver's window switch inbetween. It is the very end of the switch that failed. Where there's that nice chrome trim. I've asked the dealer to investigate options. Either another Kodiaq if a deal can be thrashed out...but one without brittle plastic syndrome. Or a PCP cancellation. There's 3 years remaining on my current one.....and a lot of interior trim could break in that timescale.

My woes continue...... my wife attempted to open the rear driver window from the driver's seat this morning. A massive fail on account of the plastic switch disintegrating!! In place of the switch is a razor sharp phalanx. To my disappoint the main dealer has stated this is wear and tear. The switch housing is on back order. It'll cost around £25. The electric switch unit is circa £70. I've bought a 2nd hand one for £40. I'll fit it myself. The legacy of Guy continues......

White Dove, Cardiff. Good luck.

I have..... mine showed lots of wear. The dealer didn't question the claim at all. At £385 for a new one I was dead chuffed.

Ha ha, my wife too, who in short order has managed to scratch the face of every bloody soft touch button in the Allroad!

I'm late to update this thread.... So, the Kodiaq was duly inspected by my main dealer. Their investigation revealed that the electric mirror switch was held in place with blue tac as one of the locating tabs was broken. A new panel is on order. Definitely (and understandably) not covered by the warranty. Additionally, the rear air vent tab had been fixed previously. I'll get my super glue out. At least the sun glasses holder has been returned to full functionality. All this anecdotal evidence led me to investigate the previous owner, who appears to go by the name of Guy, his address being care of the Gorilla enclosure, Bristol Zoo!

My car is in the dealers this coming Monday to have the sunglass holder replaced and the electric mirror switch warranty assessed. The dealer needs to check whether failure is due to maltreatment. I noticed the switch that failed is push fit, but it lacks metal spring clips you'd normally associate with this design. In place of metal clips, there are thin (dare i say weak) plastic locating lugs. Anyhoo.... let's see what the dealer says. I'll also be asking for an inspection of my rear air vents as both adjustment tabs have parted company with the unit! I'm going to have a chat with the sales person about closing down the PCP and seeing whether I've any money remaining to put down on another vehicle. I've recently been in a Superb Outdoor and the interior felt sturdier. I'm envisaging a situation where I'm presented with a large bill at the end of the contract to bring the vehicle up to saleable condition on account of the appearance of the interior. It's poor condition not caused through neglect I hasten to add. Let's see what Monday brings....