CanIDrive

Wireless charging is a sore point for some of us whose cars were delivered without the phone box fitted in 2018. Nearly 5 months to get a satisfactory outcome. Skoda's legendary Customer Service.

Well its time to say goodbye. My Karoq has gone, after 18 years of relatively happy motoring I've left the Skoda family and joined the happy band of Kia drivers. Last Friday I took delivery of an e-Niro 4+, which does everything my Karoq did and more, including charging my phone without wires. Good Luck to you all. Stay Safe.

Would appear to be normal, in my Driver's manual this is covered on page 199. It may run for up to 10 minutes.

This can be switched off on my Karoq. In the manual I've found the option on page 215 under Park Pilot

Here is a link to the Kia e-niro 2020 UK Driver's Manual. https://www.speakev.com/attachments/e-niro-2020-uk-manual-pdf.132703/

Maybe not. It is all down to personal experience. Not one of the previous Skodas required anything from Skoda or the dealers other than than servicing. When I discovered that my Karoq had been delivered without the wireless charger, despite been advised by the dealer 3 days before delivery that is was fitted and be working even though the dealer had the car on site, the dealer didn't want to know neither did Skoda Customer Services. After 3 months of table tennis between the dealer and customer services it was resolver by Skoda Finance. It is the after sales service that has coloured my judgement. Not helped when I took my car in for the first service and the dealer couldn't give me my car back as the keys were no longer on site. The Karoq is a good car, personally I wouldn't say great, that would be the Octavia 1.8 Tsi DSG I bought in 2009. We chose the e-Niro because we wanted an electric car which has been proven i.e. not a brand new model which was still being road tested by customers. If you want an electric the Karoq doesn't fit the bill. As Tilt has suggested why not ask your questions here? Someone may be able to help.

After 3 Octavias, 1 Yeti, a Citigo and a Karoq it is time to move on and after how I was treated by Skoda and my dealer over the absence of the phone charger, my wife and I decided no more Skodas, . Only resolved the charger issue to my satisfaction by telling Skoda Finance I wanted to reject the car. So we've decided to go electric and have already ordered an E-Niro. The response at our local dealer has been tremendous and no doubt we'll be treated better than our Karoq experience. Go for the Kia.