Whitebeard

Citigo iV is of course identical to the VW eUP! and Seat Miii, so there are many more than 400 of this type in the UK, but it appears all 3 brands live in their own worlds here. I was first alerted to the fault by Skoda UK in Oct 2020, not long after delivery of the car. They provided a replacement charging cable and a charging software update - this of course has not fixed the problem! Otherwise a great little car - we are getting over 5miles/kWh from mixed driving.

I am afraid you have had similar experience to a number of us. Be aware that even though an OBD11 reader may show the charge limit is set to 32A, the car will still not charge at that rate on a home 0or single phase charger. Skoda UK have been aware of this fault for over a year now, Like many dealers, it sounds as if Skoda Cambridge either didn't bother to try and charge your car, or they have 3 phase chargers only. Ask them to demonstrate to you it will charge on a single phase charge point. The fault is with single phase charging. Check out the video that RichardLP posted on this thread, and go to the link to SpeakEV posted above.

Hello all, I am trying to get some idea of the number of Citigo e owners on here who CAN charge their cars at the at the specified rate of 7.2kW from a normal 240v home charge point? Thanks

A number of us with the eUP!/Seat/Skoda versions are unhappy with the 3.2kW charging on single phase, when 7.2kW was promised. It doesn't seem to apply to all cars though, some work fine. Skoda have been looking into this fault since at least Oct last year, and still haven't sorted it. They have tried a charging software update with little success. While in practice a slow charge may seem a pain, I think most of us can get by with overnight 3.2kW charging - but will of course may miss out on doing the bulk of a charge at least on cheap overnight tariff.

Bumpymike - I wonder if the work required on your car to replace the electronic controller is related to the fault you had (Red EV! warning light), rather than the charging issue?

As I understand it, demand for eUP! cars in Europe has limited production of the Citgo e iV - they were sold out to the end of this year by last Autumn. Skoda UK are clearly not up to speed on EVs generally so far. They need to be, and fast if they are going support Enyaq owners etc, with the software issues on that platform.

I am awaiting a call from Skoda UK to take the car in to their unit at Milton Keynes - they do acknowledge that it is a problem, but seem unable to find anyone who knows how to sort it. I have even shared the OBD11 video by Tedo Nash with them. Our first (unprompted) call from Skoda UK was in October!

I wonder if anybody here has had this problem trying to Rapid Charge? (Give the guy a break - he explains that he originally made this in German, but thought it would be useful for English speakers)

By way of an update, after 2 attempts by my nearest dealer to sort the charging rate, I have had further discussions with Skoda UK who agreed to arrange for me to take the car to another dealer (slightly further away in Milton Keynes) who has done the work successfully on others. Skoda UK, when you finally get to talk to someone familiar with the iV, understand the problem. 🤞

I think most of us on this and other forums are aware of the DIY software fix for the charging, and the video from Tedo Nash (he has a whole suite of mods he has done - the latest is trying to increase battery capacity by adding cells in the spare wheel well!) - which affects all versions. Skoda UK contacted me not long after I had the car to arrange the software fix at a main dealer, they know of the problem, but still not done some 3 months later, in spite of the dealer's attempts. I hope to speak to him and Skoda UK again tomorrow.

As the Instavolt (and other brands) rapid charge points are DC, I think that is separate matter from the AC problem. Given our use of the car we will probably only access a rapid charger maybe once in a normal year (2022??), as we have another car for long distances. My dealer is still trying to get an answer from Skoda UK - who on here has had success with a Skoda dealer sorting out the AC charge rate? I may need to name them!

Yes, a reduced range in winter/cold temps is to be expected for a battery vehicle - they all do it. 120 miles sounds about right. You can get more range by turning the heater off of course!

I wish I had a better idea than just keep bugging the dealer and Skoda UK to sort out the slow charging speed. It has been back twice to no avail, and the dealer is stumped. I have had numerous conversations with Skoda UK, which I intend to restart next week. Great car otherwise.

Did you get a solution to the charging? My dealer has tried twice now and it is still only charging at 3.7kW/h.

Tells part of the story: https://www.topgear.com/long-term-car-reviews/skoda/citigo/61kw-se-l-37kwh-5dr-auto/report-3 My dealer has not yet received the cable, despite my being told 6 weeks ago by Skoda UK it would be "within a fortnight". So I am chasing Skoda UK...............................................