John@C

LOL

Dear xman, Thank you for sharing There then followed one long stressful week of telephone discussion, the dealer denying any responsibility, "just a coincidence", I had ' never in my entire, 30 years in the car industry' heard or seen this issue. Regards

Thank you

Dear xman, I thank you for your comments May I get a short synopsis of your tech case ? The outcome? Regards

Offering is to move it to their main branch 30 miles away. If I accept the good will gesture.

Well yes, Skoda UK and Main dealer were my first port of call...Wishful thinking to my detriment and horror. It's only a car, my health is more important...I have to consider diesel gate too. Regards

thanks e-Roottoot, It's going to be a tough one, I'm in communications with the main dealer escaltion team. A few more questions and answers to gather before next steps with a letter of intent. Unfortunately I have health issues to prep for a procedure in the next 7 days. I value all the comments and replies. Regards

I hope that any legal cover is from the breakdown policy and not from the new vehicle insurance policy for the reasons that you state, hopefully he will confirm. * Yes, it was from my current insurers and will not renew with them. * I live in Zone 4 - London Borough and public transport is fine * The policy I had was mainly for business cover and costing me a fortune...Just got a new quote and cheaper deal with RAC for domestic and I like their customer service. And hopefully he will confirm that an independant inspection took place before the garage got their devious mitts on the vehicle. * Call it inexperience/good faith....It did go back to the main dealer at a cost of £260 for diagnostics to discover 4.5 K expense to follow.

Thank you for the information, it would have not worked as such. We are in a CPZ zone, there would have been more expenses stretched to have a hire car. Regards

It was carried out by RAC Delivered to the main dealer network They did have the first opportunity, I did that in good faith Customer Value Customer Loyalty

Morning JR, Knowing what I know now..The factors have changed to the DEKRA and the saga goes on; They did not call the independent garage as promised No fee have exchanged hands with DEKRA In good faith, getting the Yeti to the main dealer was suggested at the time and I took the chance, that the diagnostics would have had a amicable outcome transparency and the hop of intentions. It has proven to be messy Yes, I do feel, crossed-talked over, sidetracked and thrown a bone . Next week I'm going to be busy with work and a hospital procedure.Most likely not be able to reply /quote all your support. Regards

This was verbally crossed talked over to me ..Very wobbly...I will ask her to relay this in writing

Yes, RAC legal, I have a legal rep with the letter of intent...I was advised to make the formal complaint first. Regards

Dear Rover, they have top lawyers, I have consumer rights act 2015, sections 10,23 49 or 54/55.No win, no fee with retailers. Some caveat of juris prudence. If you don't groom your horse, feed them, shoe them, exercise, hydrate them, TLC them...They turn ferrel and break. I want to get an outcome to my satisfaction. The system does not allow mere individuals to have their say