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nnever

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Everything posted by nnever

  1. When was this, if I may ask? Because yesterday I got an answer from Skoda service partner that there may be a fix for this from Skoda, but it is not known when. I am not sure if I believe this, so I wonder how long do they know about this issue. If a long time has passed since you reported this issue, then it is less likely they are working on a fix this long...
  2. Here is what I got in a written document from my Škoda Service Partner today (translated to English): "After a detailed analysis of the repotred sounds (video from the service workshop and customer video), feedback from the manufacturer's technical service was received in which the occurrence of rattling in the area of power transmission is not considered a technical defect. The functions of the clutch and transmission assembly are not interfered with and meet the requirements of the manufacturer. Due to the construction of the vehicle, it is important to emphasize that by replacing the power transmission parts, the sound will not be removed with the current production parameters. The manufacturer's documentation recorded this phenomenon from the point of view of comfort." I am out of options for now...
  3. I found another video about the noise this DMF CPA makes: It is almost identical to what I am hearing in my scenario. I am having trouble finding online information whether this DMF is fitted in Kodiaqs from 2021. From what I gathered they first started fitting them in BMW from 2018, and then in VW, Škoda, Audi and Seat. It would be fantastic is someone could confirm this is the case for new Kodiaqs? If so, there is nothing that can be done. It is ridiculous that manufacturers go to such extents to develop this kind of technology just to squeeze out a few more percent of power for same fuel consumption. Which ultimately results in parts with questionable duration and adds up to shorter life span and even more waste produced... I've also asked my Service Partner to confirm this.
  4. As much as I enjoyed reading your post, it is beyond me to comprehend it completely without educating myself greatly in the matters that are just too much for me to understand. To promote the discussion further, I am adding one more video that peaked my interest, which I found in the previously quoted thread: This is the operation of DMF with centrifugalna pendulum, and the sound that can be heard when the pendulum parts are moving when shown dissesembeled is much similar to the one I am hearing when declutching. Are these engines even equiped with this type of DMF, could this be the culprit? In the end, all I want to know is if my car is operating as intended and safely...
  5. It seems this thread is the same issue: https://www.briskoda.net/forums/topic/483762-clutch-pedal-noise/
  6. Hi, How did you case of this ratteling clutch sound end up? I have the same issue, Kodiaq bought 04/2021, only 7300 km. Here is the thread I started, before finding yours:
  7. I am not sure I understood everything you just wrote... But the sound (in my case), that I am having issue with, is heard ONLY when declutching - to avoid wording confusion, this is when I am stepping with my foot on the clutch pedal (more pronounced if this operation is quick and if I am in 1st gear or reverse while doing so). The sound is identical to that best heard in the second video of my previous post from 1:16 to 1:25 (and also from 1:11 to 1:13 in his driving test). It has nothing to do with acceleration-deacceleration...
  8. Two videos were brought to my attention: Both videos show EXACTLY the same issue (sound) as described in my case. All got the same answer as me... Comments under the videos report the same behavior in VW, Skoda and Audi.
  9. Ok, I did some further testing just now... First off, I myself tried the test J.R. recommended (starting in 1st and disengaging clutch - pressing clutch pedal while the handbrake is on). As suspected, the rattling sound is clearly heard. Second test was recording while normal driving from 1st gear start to 2nd gear and then to 3rd gear. The sound is heard every time I press the clutch pedal to change gears. It is heard less when going from 2nd to 3rd, since the DMF is under less stress, but it can clearly be heard with the window open and no other ambient sound present. Sound is louder if I press the clutch pedal more quickly (for instance while parking, during quick start-stop, or in case of emergency braking). I am attaching videos from these tests. So, after these tests, upon further reading, and after valuable advices from forum members in this topic, the main suspect in my mind is now clutch DMF. Does everyone agree? Are there any further suggestions? It is beyond reason, that I myself with the help of the forum members and internet reading need to do this kind of diagnostics (24 hours ago I had very limited knowledge of the car engine workings), while an official Skoda Service Partner had to make a phone call to higher-up level of regional Skoda Technical Service, and was served an answer (acceptable behavior of gearbox) which he bluntly accepted and dismissed my case. And he had a car on a test drive and in the garage shop for about an hour! If and when I do get a proper diagnostic and warranty acceptance, I now feel less than comfortable to leave my car is such "capable" hands for what seems a rather complicated repair. VIDEO-2021-10-02-13-59-31 handbrake.mp4 VIDEO-2021-10-02-13-59-31 shifting1-2-3.mp4
  10. OK, i taught the wording engage-disengage the clutch meant the opposite. Most googled answers have it wrong as well. But in fact this is confused with the clutch pedal. So engaging (pressing) the clutch pedal in fact disengages the clutch itself. Makes perfect sense of course. Most people (including me up until now) have this two wording mixed up.
  11. Sorry, maybe I missunderstood, so just to make sure... When you say "taking up the drive with handbrake engaged...", do you mean to turn on handbrake, then engage (press) the clutch, shift into 1st gear, add gas by slowly releasing the clutch, and then quickly engaging (pressing) the clutch just before the car stalls? Because now that I read your post again, the last part of your sentence "quickly declutching" confused me. Declutching would normaly mean to release the clutch, but I think you meant the opposite, it makes no sense otherwise. Or am I missundestanding you completely?
  12. This has been tried as I witnessed in the independed shop I visited just after the Skoda Shop, and yes, the same sound was heard.
  13. I am having trouble finding direct Skoda Service contatcs other than those in my country, which already had car in inspection. Any help here, please? What is appaling is that the Skoda Service mechanic in Zagreb didn't find an answer he got on the phone as "communication error" and accepted it without the urge to better explain. He drove the car around the parking and heard the same thing that is on the video, and was not compelled to escalate the issue. He even told me to be prepared to "live with it".
  14. Thank you for a very informed and thought out response. Everything you said makes perfect sense. All I can do is wait and see what an "official" written answer will be, hoping the video that I forwarded to my Servise Partner will reach the people in charge with knowledge. As for accelerating in first gear when climbing a curb, I add as much (or as little) as needed to step on it, not more excessive than needed. And the sound is still well heard. I have 20 years of driving experience with my previous car done about 200.000 km over 15 years without any repair needed other than scheduled oil, belt and brake disks exchange. Above video is an exaggeration, not even close to my normal driving style, but I purposely recorded it while driving like that to make the point of when and how the rattling is exibited.
  15. Your guess is as good as mine, I was told that when explained to them on the phone, they knew straight away about this problem with this type of transmission which is according to their account not a problem but normal behavior within tolerence parameters. The Service dealership reprentative told me the recording was sent to them.
  16. After my first post, I did take the car to an independent garage (my previous car's Opel shop). They confirmed the sound is coming from the gear box and said it happens when the clutch is released while the engine (gear box) is stressed (when accelerating rapidly from stand still, or climbing on an opsticle). They concluded that the cogwheel in the transmission when released by clutch while under heavy load needs time to "stress out" and in this short period it produces this sound by vibrating around its axis until it settles. I know it is not the most technical explanation, but it is better then the one Skoda Service gave me (which was none actualy). In any case, they said it is not normal by any standards (especially for a new car with only 7.300 km) and the gear box (transmission) should be replaced under warranty. But this independent Service shop is not in any way releted to Skoda and they do not have any authority to issue any kind of document that would mean anything to Skoda or have any legal weight. It is just their opinion given to me personaly out of courtesy. Of course they won't open the engine of a car under warranty to investigate further. As for Skoda Service, I did ask for an official document in writing to say this is by their account normal behavior (as was their today's answer to me). I am waiting for this document now, but in the meantime investigating my further options and taking advice.
  17. Well, I can call Skoda Assist, but I would end up being handeled by the same Service Shop Skoda that I went to today in Zagreb Croatia, which inspected the car and told me they got an answer from Skoda Headquaters that this is "within normal operation of this particular transmission". How would I then ask for either repair or replacement vehicle when they do not acknowledge that something is faulty?
  18. Hello, First off, my vehicle info: Model: Škoda KODIAQ Business 1.5 TSI ACT, 110 kW / 150 KS Transmission: Manual 6 gear Model: NS73N51B Manufacturing year: 02/2021 Kilometers: 7.300 The vehicle was bought brand new in April this year. Up to today, only 7.300 km done. Lately I have stared to notice a strange “rattling” sound (like “tk-tk-tk-tk-tk…”) in certain circumstances while disengaging a clutch while in fast acceleration in first gear or reverse. It is getting louder and louder, and I am getting worried. I investigated the occurrence of this sound and have now established a certain way of reproducing it. Here are the steps of an action when it occurs every single time: 1. Vehicle is standing still. 2. Vehicle is starting movement in first gear or reverse (same either way), with a stronger gas pressing (more RPM), like for instance when I want to climb a curb, or get moving faster quickly. Clutch is in this step being disengaged of course. 3. Immediately following previous step, if I need to stop the vehicle quickly (or reduce acceleration), I release the gas pedal and engage the clutch (brake can be engaged or not, it does not matter). When I engage the clutch in this step, I hear this strong loud vibrating “rattling” sound coming from the front of the vehicle. It is heard louder outside than inside the vehicle. This action is not often performed in normal driving conditions, and it is typical when climbing a curb while parking, or in heavy city traffic when there is a lot of start-stop combined with a stronger foot on a gas pedal. So, it can easily be overlooked if these circumstances are not part of your driving experience. Since it is getting worse, and since the car is almost new with only about 7.300 km, I resoluted to get it look at and sorted out under warranty. I went to my local Skoda Service partner and had the vehicle inspected. They replicated the problematic “sound” without any problems following above steps, and where puzzled as to what to do next, and where to start the diagnostics. They immediately phoned Skoda technical representative and were given an answer that Skoda is aware of the occurrence of this sound in these circumstances, and that the cause is (I quote) “state of series in this kind of transmission make and model”. It is a result of (I quote) “resonating vibration from inside the transmission”. They further explained that it is not considered a defect or malfunction on their behalf, but rather a normal operation of a transmission (gear box), and that no further action is needed. I was appalled by this explanation, and insisted on an official documenting of this problem, with an official record and written answer, for which I am now waiting to get. How can this be "state of series operation" when it was not present at the time I bought the car, and it is getting worse and worse with more millage?! Following the phone call to Skoda, my Service Shop dealer did nothing further but document the problem and forward it to Skoda. Their personal opinion is that the transmission needs replacing, but they can not do anything further warranty wise until it is approved by Skoda and recognized as a system defect. I am now waiting for an official written answer from Skoda Service Headquarters (I am probably lacking a better name here) … In the meanwhile, I would appreciate any second or fresh opinion, or advice, either recommending what to further investigate that could be the cause of this problem (since I an not entirely convinced it is a gear box and that the diagnostic was correct in the first place) or recommending how to legally approach this situation further if I get dismissed by Skoda Service and Warranty. I am also posting a short video that explains the problem best, and how it should not be (in my opinion) disregarded, VIDEO-2021-10-01-12-23-41.mp4
  19. Thank you for your pictures. This is mine Shop look: As you can see, I don't have any of the items shown like you do, only Infotainment online and data plans. Where are you from, what country?
  20. OK, thanks anyway, maybe somebody else will give more info on this...
  21. Oh, great, that is the useful information, glad to finally get to the bottom of this. It is not documented anywhere so I appreciate you shedding some light to this. Do you know maybe how to access Infotainment Online apps on MIB 3 then (when they are available depending on region and when they are purchased) and/or other options that were available inside Skoda Connect menu on MIB 2.5 (as seen on the bottom right picture from the first post)?
  22. Interesting... I am not even offered News or Weather app in my Shop. When I enter my in car Shop I am only shown the list of already subscribed services and their short description including their exparation date info, without any options to buy new content. I just assumed that News and Weather are free of charge when you are subscribed to Infotainment Online. Guess not. Can you maybe share a photo of how your shop looks like and where can you choose extra apps? Wonder where you would access them if purchased, considering there is no Skoda Connect Icon in the Menu just like in my case... You are probably right about the value of all this Skoda Connect content, but I would just like to explore everything offered and be sure I am not missing anything that is already included with my new car (at last within the first year when it is suposed to be free of charge).
  23. Do you have Infotainment Online and Skoda Connect services subscribed to and active in your car? Does this mean that this menu option is gone with the latest software for everybody? Still confused how to access some of the advertised apps like news or Weather then?
  24. Thank you for the reply. Which infotainment system do you have? How can one access News or Weather app without this icon?

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