Softie42

The (fixed at least) servicing reminder is just that a reminder, it may or may not relate to when the car actually needs a service. I don't think it says that in the handbook. @eRoot-toot Thanks for the links. As depicted by my VW agent, they say that the service indicator interval cannot be set to come in at the appropriate time, only, like your links, switched off for now. That is VW policy.

Sorry, my mistake, car was last serviced 03 Feb 2021 by VW agent, just before the W agent MOT'd the vehicle. At the time I asked for the service interval to be set correctly. They said, after the service, that the car was "all ready to go". I, incorrectly, assumed this meant they had reset the service indicator as I had requested. I find that the indicator is still coming on in Sept 2021. I emailed them this weekend asking for the interval to be set to 12 months from when they last serviced the vehicle (Feb 2022 - presumably this is the date that one would calculate from the online FSH record that I have not seen) and they replied today saying the service indicator interval could not be changed. However, they said that, if I pop the car in, they could switch it off (presumably until next September) which means that the service indicator would not come in when it is due in Feb 2022. All I want on my car is a service indicator that is correctly set to take into account when the car was last serviced. I don't think that is an unreasonable request. It should not be VW policy to have people ignoring warning indicators or to install systems in cars that do not warn at the appropriate time.

The MOT is an annual STATUTORY health check. Main dealers normally don't service vehicles before they are sold. They do a vague health check to ensure they cannot be sued for a car that meets a minimum roadworthy condition. The person buying the vehicle then runs around in it until the MOT then comes round when the car is properly serviced. That is what I did. My point is: why can the service indicator not be changed to the time that the car WAS last serviced by the main agent or whoever? My VW agent cannot change the interval even though they service it annually!

I bought my Fabia, second hand in a February some years ago. It had its last full service and MOT in Feb 2020. The MOT is a statutory vehicle health check. I cannot change the month of the MOT. Due to the pandemic, the car has done precisely 2,315 miles between then and now (Sept 2021). The Warning Oil / Service light is coming on again. VW agent says the warning light interval cannot be changed from September to February. It can only be switched off (until Sept 2022). Why can it not be changed to February? To me the warning service light is a waste of time and money because it is fixed and does not take the last service or statutory health check (MOT) into account before going off. It cannot warn about service intervals if it does not take services into account.