Thank you for your answers.
The problem was that the dealer told me before the purchase that the car had the smartlink as standard.
But when I plugged in the cable was not available.
I requested the installation of the smartlink, but after several weeks they ended up telling me that it could not be installed in my car.
The funny thing is that every time I get in the car my smartphone automatically starts the android auto. Also, in the features menu, the version of android auto appears.
That is why I am asking if someone can tell me why it cannot be installed and if there is any solution.
For my work I visit many cities that I do not know. That is why I would like to have android auto to use google maps.
I'm tired of using a smartphone holder.