WaveBasher76
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Apologies for resurrecting a zombie thread, but I came across this discussion when I had the same issue of the white globe icon staying red on the Columbus Infotainment system when there was an active data connection and all the Connect services were working fine. The solution that worked for me was: Menu, Settings, Skoda Connect (Online Services), Service Mode - I changed the setting to 'Private Mode' (after which I received an email to say my Skoda Connect services had been deactivated). I then re-ticked 'infotainment online' and 'care connect' and the white globe instantly came back and has been working fine ever since. I think the solution was to deactivate and then reactivate the Skoda Connect services through the infotainment system.
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Apologies for resurrecting a zombie thread, but I came across this discussion when I had the same issue of the white globe icon staying red on the Columbus Infotainment system when there was an active data connection and all the Connect services were working fine. The solution that worked for me was: Menu, Settings, Skoda Connect (Online Services), Service Mode - I changed the setting to 'Private Mode' (after which I received an email to say my Skoda Connect services had been deactivated). I then re-ticked 'infotainment online' and 'care connect' and the white globe instantly came back and has been working fine ever since. I think the solution was to deactivate and then reactivate the Skoda Connect services through the infotainment system.