Malvern82

Thank you both for your replies. My dad hasn't received a response from Matthew Bowden's office but continues to push the dealership, who are doing a good job of digging themselves further into a hole.

Hi, I'm new to the site. Can I ask if you ever got a full reply/resolution to your issues after contacting Matthew Bowden ? My elderly parents are having serious issues with a dealership and their written complaints and phone calls are being ignored. Looks like they were sold a faulty used car and are trying to seek some redress. They emailed Matthew Bowden last week, so I just wondered if you had any luck going through his office? TIA.