GordanB

I got my Kodiaq Plugin Hybrid in March and installed the OHME charger without installing the OHME app, the Skoda app or the Octopus app. I was charging the car with no issues at all. A month later, I swapped from Octopus Standard Rate to EV Tariff Intelligent, and set up OHME app by scanning the QR code on the charger, connected it to the car and installed Octopus app and set it up. All this within one day. From this point on, OHME charger started tripping, I called my installer and he checked everything over and changed the box with the fuse on just in case there was a problem with it. That stopped it tripping but the car would not charge anymore. Also, I tried to charge the car with a completely different charger at work and it does not work. I have also installed Skoda app as dealership asked me to do. So from the point of moving to Octopus EV tariff and installing apps, I could not charge anymore. I logged the issue with OHME charger support and Octopus support and they came back to me asking random questions and telling me to do a few things, which made no difference. I went to Skoda dealership this morning and we made sure that there is no problem with the cable. I made an appointment for the car to be looked at in a few days. It seems that nobody in OHME, Octopus or Skoda have any idea what is going on...