vrsafterburner
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Posts posted by vrsafterburner
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Have always had amazing service from Caffyns tun wells/ tonbridge - Aftersales are fantastic , Theresa is a god send and john in the workshop is really really clever - As for costs I have never paid above the odds for work . I have also bought many skodas from caffyns and always shop around but find myself comming back as the Sales department are very Proffesional and knowledgable to deal with its not always about the best deal.
VAG 170 PS Diesel Injector Failures - VOSA action
in Skoda Octavia Mk II (2004 - 2013)
Posted
OMG - I cannot believe how totally out of order you are , talk about sly ........... You have removed your name from a post yet you have left a contact name of the person you are emailing in ........Jesus wept have you no concern for this person , who is just a port of call for geniune customer service calls .............This is so out of order do you have no shame ....BANG OUT OF ORDER LORD LUCAN ....HHHHHMMMMMMMMMM
Dear xxxxx
Thank you for your telephone call of 19 September 2011 in relation to the injectors fitted to your ŠKODA Octavia vRS, chassis number xxxxxxxx.
I am happy to confirm that, if you have any concerns over the injectors in your vehicle, ŠKODA UK will pay for an inspection performed at a member of our Approved Retailer Network. If the inspection finds that any of the injectors are faulty, ŠKODA UK will approve the replacement of all four injectors as a gesture of goodwill.
If the inspection finds that there are no issues with the injectors, but you feel uncomfortable driving the vehicle in light of recent events, ŠKODA UK will pre-emptively replace all four injectors as a gesture of goodwill.
If I can be of any further assistance please do not hesitate to contact me directly, using the telephone number provided below.
Thank you once again for taking the time to contact ŠKODA UK.
Kind regards
Dan Latta Customer Relations Manager
ŠKODA UK | Selectapost 34 | Sheffield | S97 3FA
Tel: +44 (0)845 7745745 | fax: +44 (0)844 8267855 [email protected] |