[Victor Meldrew Moment]

I do not believe it 

 

I had to phone my insurance company about the renewal on my wife's car lat week. So they saw I was calling from abroad, they asked me if I worked away. I innocently told them I was on a 28/28 rotation in Africa. they then cancelled the policies on all 3 of my cars 

so I arrive home yesterday night and I can not drive, i need to spend Monday tryoig to get specialist insurance.

 

My cars are parked in the drive or garage when i'm away and I have a wife and 2 grown kids in the house. Surely only driving 6 months of the year should be less risk ???

[Scout A/C Condenser]

No its not the dealers that are fitting parts that are not fit for purpose under the sale of good  act. It should not have corroded in under 3 years.

[Scout A/C Condenser]

Typical Skoda I couldn't give a damn atitude.

 

Seems like it :( I think companies are short sighted with issues like this , by the time I tell the folk on here, my work colleagues , the guys in the pub, my extended family, my mates on the fishing forums I'm on .... you get the picture It will have cost them far more in lost business than replacing my condenser  

[Scout A/C Condenser]

This was today's response, notice they even get the month wrong ! 

 

"Thank you for your email received on 4 October 2013 regarding your ŠKODA Octavia Scout,  I was sorry to learn that you are unhappy with the final outcome.

However, I can confirm that we have carried out a full investigation on the issue before making our decision and it will not change. I appreciate this is not the outcome you where hoping for and I apologise for the disappointment caused."

[Scout A/C Condenser]

They did ask where I had bought it from though silver. I have been exchanging phone calls / e-mails with Skoda over the last week but they are not budging. Their last correspondence stated that I should not expect such a complex part not to fail. A condenser complex really   :think:

 

They also keep banging on about how good their warranty is but because the car has done more than 60K it does not apply. 

 

My argument is that the fact the condenser has failed due to corrosion has no connection to the mileage or where I bought the car from. 

[Scout A/C Condenser]

Are you dealing with them via email / written communication?

 

This sort of negotiation needs to be done over the phone. Be firm but fair. You aren't happy with their response and insist they take another look.

 

Both e-mail and on the phone. I was firm fair and polite but no joy. One of the reasons was that I'd bought the car from an Independent garage and not a Skoda dealer. I really think that is irrelevant though. 

[Winter Tyres on yet?]

I have heard good reports on the Goodyear Vector 4 Seasons . I have no room to store the wheels and can't be arsed changing every 6 months. I know all seasons are a compromise.  

[Scout A/C Condenser]

Got the response from Skoda this morning, Pretty poor response, nothing at all. I tried to argue the case with them but all I got was what I guess is a stock answer.

 

"Sorry you did not get the result you were looking for"

 

Still think a part is not fit for purpose if it fails due to corrosion in under 3 years. Not a good reflection on Skoda !  

[Scout A/C Condenser]

Then I'd be looking for at least an 80% goodwill gesture, if not 100% if it has a full Skoda service history?

 

Is this your first Skoda? If not historical loyalty helps too...

 

No I had a Fabia Estate previously. Skoda sad they would get back to me within 48 hours. It was a Skoda approved garage who told me it was corroded.

[Scout A/C Condenser]

Thanks for all the replies guys   

 

The car although under 3 years old has exceeded the 60K for the warranty. I have contacted Skoda this morning. Parts should not really have to be replaced in under 3 years due to corrosion. 

[Scout A/C Condenser]

I have the part number 1K0 920 411 T so getting the correct part should not be a problem.

Thanks for the advice  on getting the system emptied and refilled.

[Scout A/C Condenser]

I have been quoted circa £600 to change the condenser on my 2010 2.0 TDIi Scout, I can buy a new condenser on the net for about £120, is it a difficult job to change it out myself ?  

 

Thanks in advance for any replies

[Scout Owners Register]

1.No Waiting / Storm Blue / 2.0 TDI PD / MY09 (Pre facelift)

2.andyjl1968 / Anthracite Grey / 2.0 TDI PD / MY07

3.Nick_H / Arctic Green / 1.8Tsi / MY11

4.dekka48, / black magic,/ 2.0 PD, / 2008

5.skodal, / Anthracite Grey, / 2.0 CR Diesel, / MY11 / hopefully september!!!

6.foo / Anthracite / 1.8TSI / 2009

7.Stuart / Arctic Green / 2.0 PD / May 2010

8.NikNak / Anthracite Grey/ 2.0 CR / MY11 / Delivery around August 2010

9.Constant / Brilliant Silver Metallic / 2.0 TDi / Jan 2008

10.Gaz196 / Black Magic / 1.8 TSi / MY11 Sept '10

11.GGG / Anthracite Grey / 2.0 PD / May 2010

12.Pedro Pete / Anthracite / 2.0 CR / . Arriving End Sept?

13.Inego / Brilliant Silver / 2.0 PD/ Jan 10

14.Kumquat/ Satin Grey/ 2.0 TDi/ Nov 2009

15.CEPi / Cappuccino / 1.8 TSi / Apr 2010

16.sparky2 / Satin Grey / 2ltr PD TDi / July 2009 FL

17.Normcall / Red / 1.8 TSI / 2009

18.username taken / black / 2ltr pd / june 2010

19.RandyAxion/Cappuccino Beige/2.0 TDI/November 2012 (delivered next week)(American in Germany)

20.rkenny / Satin Grey / 2.0 PD Tdi / March 08

21.GroundHog / Satin Grey / 2.0 PD TDi / MY08

22.Captain Kremen/Satin Grey/2.0PD TD/2007 07

23.ralle / Cappuccino / 2.0PD / 2007 57

24.atkinsong / Candy White / 1.8 TSI / May 2010

25.uscouter / Cappuccino / 2.0PD TDi / March 2010

26.Eddie Deguello / Anthracite Grey / 2.0 TDI CR / Sept 2010

27.London Les/ Satin Grey / 2.0 TDI CR / Wk 33 Sept 2010 / Alcantara, Xenon AFSII, Spare, Silver Rails, MFSW, Maxidot, Curtain Airbags, MDI

28.Scouter2 / Brilliant Silver / 2.0 TDi / Apr 2007

29.harrylime / cappucino beige / 1.8 tsi / January 2010

30.Mark999 / Dynamic Blue / 2.0PD / May2010

31.Magicknight75 / Black Magic / 2.0 TDi /APR 13 standard skoda spec apart from full size spare

32.All the Scout standard toys + Xenons, MFSW, Maxidot, Curtain Airbags, OEM Bluetooth.

33.Jeeves / Anthracite / 2.0 TDI PD / Feb 2010

34.Niall / Satin Grey / 2.0PD TDi / May 07 / 07 Octavia Scout TDi / standard skoda spec apart from full size spare

35.Wilkopilko / Brilliant Silver/ 2.0 TDI PD / June 2007

36.Utarg / Anthracite Grey / 2.0 CR / Just been told I can pick it up 17th July! / Alicantra,Spare,Maxidot,MDI

37.Finbarsko / Satin grey / 2.0 PD / 57

38.ScruffyBadger / Brilliant Silver Met / 2.0 TDi PD/ June 2008

39.Unclelatch / Anthracite Grey / 2.0 TDI PD / June 2010 / MFSW, Maxidot

40.BOBW / cappucino beige / 1.8TSI / May 2010

41.Simon Cobb / Cappuccino Beige / 2.0 TDI CR / fully optioned apart from MDI and SATNAV

42.AuScout / Satin Grey / 2.0TDI / Oct 2008

43.royskie / Red / 2.0TDI / November 2007

44.Bill Blake / Rosso Brunello / 2.0 TDI / Jan 2010

45.downes martin / Rosso Brenello / 2.0 cr 140 / MY 2011

46.Monnae / corrida red / 1.8 Tsi / my 2011

47.silver1011 / Black Magic / 2.0 TDi / August 2008 / Xenons

48.billycann / Candy White / 2.0 TDi / Dec 09 (facelift) Raised boot floor, spare wheel. Really wish I'd remembered xenons and Maxidot!!!

49.Lasseson / Black magic / 2.0 tdi cr / delivery dec 2010

50.Scout60 / gray anthracite / 2.0tdi / 60 plate

51.Essm / silver met /2.0tdi / Nov 2008 / lots of extras incl OEM bluetooth

52.krimat t/ Cappucino beige / 2.0TDI cr / delivery dec 2010

53.Fin69 / Anthracite grey /2.0TDi PD/ July 2010

54.Snala / Brilliant Silver / 2.0TDI CR / NZ spec + MIDI/Hill hold/LED DRL's /Oct 2010

55.Thorfinn / Corrida Red / 2.0 CR TDi / October 2010

56.Badgersport / Candy White / 2.0 CR TDi / October 2010 / Polished proteus wheels

57.eenymac / Anthracite / 1.8 TSI / March 2010

58.Scuderria / Cappuccino Beige Metallic / 1.8 TSI / MY11 (expected in March)

59.Jawsnpaws / Satin Grey Metallic / 2.0 PD TDi / April 2008

60.lard-ajc / Anthracite / 2.0 PD TDi / June 2008

61.Carpus/ Anthracite/ 1.8 TSI/ Sept 2010

62.egide / Satin Grey Metallic / 2.0 PD TDi / May 2008

63.JJBS3/ Rosso Mugello?/ 2.0TDI PD / Jan 2010 (Remapped at REVO...much better!)

64.Greenie58 / Brilliant Silver / 2.0 PD TDI / July 07

65.Browny / Black Magic / 2.0 TDI CR / on order...

66.Slimboyfat303: Silver / 1.8TSI Scout / 2011

67.az12d/Cappuchino Biege/TDi/59 plate, awaiting new one in feb 11

68.6nations / arrived June 2010 / TDI / White

69.Scoutel / Cappuccino / 1.8 Tsi / January 2011

70.London_Jock / Pacific Blue / 2.0 TDI CR / Ordered Dec 10, expected build May 11

71.27motorhead / Cappuccino / 2.0TDi / March 2008 / Bought from Marlborough Skoda in August 2008 ex-Sales Managers car

72.Anthracite, 2.0 TDI 1st Feb 2011...Yipee! after 7 months wait!

73.alannfrost / Safari / 2.0 TDI / DSG/ arriving early June 2011

74.Speedy_Gonzales / Anthracite / 1.8TSi / Ordered 06/02/11, Delivered 15/06/11 / Extras Polished Proteus Alloys-multi function steering wheel for radio/maxidot-Space saver spare wheel

75.Trenca / Candy White / 2.0 TDi PB / FL February 2011 / Xenon+Foldable Mirrors+Tow

76.Scout Master / Rosso Brunello / 1.8TSI / most extras ordered except Sat Nav / Ordered Aug 10 / delivery 1st March 11 (hopefully).

77.Cullenator / Cappucino Mettalic / 1.8TSi / Black leather interior / June 2010

78.scousemouse / Blackmagic / 1.8 TSI / arriving June 2011

79.m1cvt / white /2.0 TDI PD / March 2010

80.Placey / Black Magic 2.0 TDI Mar 08 soon getting a new one the same in April...

81.Zippy / Steel Grey / 1.8 TSI / due August 2011

82.theptyboy / black

83.stevo1 / Brilliant Silver /2.0 TDI PD / NOV 2007

84.steviehg / Aqua Blue / 2.0 TD CR / Extras: sunroof VBF Multi F Maxi Dot / ordered 16/11/2010, last update 29 weeks

85.rosswm / Brilliant Silver / 2.0TDI / July 2007

86.mlp / Anthracite Grey / 2.0 TDI CR / May 2011

87.scoutabout / Storm Blue / 1.8TSi / May 2011

88.Uncle Bulgaria / Cappuchino / 2.0 CR DSG / May 2011

89.Anddenton / Anthracite Grey / 2.0 TDI PD 140 / May 2008 / Maxi-dot, Multi-function SW, Xenon HID's, Columbus SN, Bluetooth, MDI, headlight brows, LED DRL's, Blue LED interior lights, dechromed badgeless grill on way.

90.Jasper13 / brilliant silver with polished alloys / 2.0 TDI CR PDF DSG / June 2011, had to wait 6 months but love it now its here!!

91.Tonyp5a / Anthracite with polished alloys / 2.0TDi CR / July 2011

92.sandal farm/red with polished alloys/2.0tdi/july 2011 ordered nov 2010

93.Carabus901/ black with polished alloys/ 2.0 TDI/ Jul 11 ordered Dec 10

94.Turboscout / Black / 1.8 TSI / July 2011

95.biker123 / red 0 2.0TDI / 2008

96.Octapuss / Aqua Blue / 2.0 TDI CR DSG / June 2011,

97.scoutdave / Storm Blue metallic / 1.8 TSI / 2010 (owned from Aug 2011)

98.lamlash / satin grey / 2.0 TDI CR / Oct 2011 / no extras

99.jpgb / Safari metallic/ 2.0 TDI CR / 2011 / DSG

100.diesel steve / rosso red / 140 tdi / june 10

101.stringbean / Rosso Red / 2.0 TDI CR / December 2011 / Maxidot, MFSW, Xenons, LED DRL, Curtain Airbags, Spare Wheel, 'Polished' Proteus Alloys

102.Scoutmaster / aqua blue /2.0 tdi pd / June 2010 (owned from new)/ satnav, oem bluetooth, maxidot, mfsw, xenons, alcantara, electric driver’s seat, curtain airbags, full-size spare, raised boot floor and Shark remap

103.indianinorge / Corrida Red / 2.0 TDI CR / MY2012 / Webasto, Amundsen SatNav, DAB +++ / Delivered for Christmas :-) Can't take the smile off my face!

104.Locheil/ silver / 2.0 TDI / May2007 / (2nd owner, 63k mls on clock, FSH etc), xenons, curtain airbags

105.smurfster / 2.0 TDI / May 2007 / 104K mls

106.Samwise / Dark Metallic Green / 2.0TDI / July 2008 / 41K mls

107.rz67 / Satin Grey / 1.8 TSI / October 2011

108.Scuff / Rosso Brunello / 2.0 TDi / oct 2010 (2nd owner 12k miles)

109.Tattster/Brilliant Silver Metallic / 2.0 TDi / June 2008

110.DoggieScout / Safari Metallic / 1.8 TSI / Sept 2011 (ordered March 2011)

111.Danrock101 / Grey / 2.0 TDI PD 140 / 57 plate

112. Shooter / Anthracite Grey / 2.0D xenons, satnav, leather, heated seats

113. Dr Dom / black magic / 2.0 TDI PD 140 / 57 plate

114.You pies / Athracite Grey / 2.0 TDI 140 CR / Sept 2010 / Shark remap=Fantastic drive now

115.Scoutfox / Cappucino Mettalic / 1.8TSi / Feb 2010

116. Howardian1 / Brilliant Silver (tho' rarely clean enough to tell) / 2.0 TDi PD / June 2008 / private plate / Proteus rims in summer; Spitzberg rims in winter / leather & alcantara / MFSW / Maxidot / zenons / satnav / Brink towbar.

117. BigLad01 / "Beige" / 2.0 TDi PD 140 / Jan 2008

118. mountainandsea / Brilliant Silver / 2.0 TDI 140 CR / 2012 / maxidot, xenons, Columbus, full size spare

119. Paddypaws / Black Magic / 2.0 TDI 140 CR / Apr 2013 / spare wheel

120. Andy_G7KNA / Anthracite Grey / 2.0 CR TDi 140PS 6 speed manual / Apr 2011 / Used purchase (May 2013): Xenons, folding wing mirrors, MFD, Maxidot, dual zone climatic air con, electric seat, autodip rear view mirror, full size spare, false boot floor, dog guard, curtain air bags

121. parisbun / Brilliant Silver / 2.0 TD 140 CR / October 2010