sir gar Vrs

hello Guys, Lots of good information here, and lots of Friday afternoon Skoda L&Ks. We bought a one year old L&K from Sinclair Skoda ( we had a 170 previously without the sunroof - lovely vehicle) it seemed ok. Went in for a service two months later and then the leaking sun roof issue reared its head. We persevered with Sinclair Skoda Swansea and they replaced the "cassette twice" but it still leaked we approached Skoda UK who and they kept us hanging on ( in the meantime we had Covid and even worse my wife a a bleed on the brain) but to no avail the girl at Skoda kept opening new cases and when various episodes occurred said nicely shall I close the case and you get back to me , Ha Ha this happened several times and I took her at her word at"being helpful". When Covid began to release us I got in contact to be told too late for Skoda to do anything. It seemed to me she was "just churning " the numbers of complaints closed and sorted to make her numbers look good. Sunroof buyers BEWARE sweet talking SKODA agents is all I can say. I am not looking forward to the return of the wet weather and have bought a cover for the Yeti, its a pain but save damaging a good vehicle, as my wife likes her Yeti and she's now able to drive again. Waste of time Skoda customer relations. You would think after all this time over all the various brands they would be able to get this water ingress problem solved.