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Number for skoda customer service

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So I have a monte ordered for sept delivery. I have specced the nav and Bluetooth. Dealer has confirmed it will be a 2012 model year but has told me there is no update for the amusden sat nav other than maps on the smart card and 7 digit postcode capability.

Dealer says no DAB option and no Bluetooth. I am concerned that they are increasing the price of the car by the cost of the bt option by charging me for it even though I will get it with the nav so I want to get the full story from skoda.

So I have a monte ordered for sept delivery. I have specced the nav and Bluetooth. Dealer has confirmed it will be a 2012 model year but has told me there is no update for the amusden sat nav other than maps on the smart card and 7 digit postcode capability.

Dealer says no DAB option and no Bluetooth. I am

concerned that they are increasing the price of the car by the cost of the bt option by charging me for it even though I will get it with the nav so I want to get the full story from skoda.

Hi looks as if someone else getting the run around, I've the Amundsen and just received the upgraded disc for maps, the Amundsen+ now comes with the 7 digits I initially thought that the Bluetooth and Dab radio was optional extra?, not 100% but that's what I thought, the telephone number for customer services is on the suk website under contact us will give you the number, try and talk to John good if you can.

So I have a monte ordered for sept delivery. I have specced the nav and Bluetooth. Dealer has confirmed it will be a 2012 model year but has told me there is no update for the amusden sat nav other than maps on the smart card and 7 digit postcode capability.

Dealer says no DAB option and no Bluetooth. I am concerned that they are increasing the price of the car by the cost of the bt option by charging me for it even though I will get it with the nav so I want to get the full story from skoda.

this do

Shelly Lynch, Customer Relations Manager - Executive Office | Customer Service

ŠkodaAuto UK | Selectapost 34 | Sheffield | S97 3FA

Tel: +44 (0)845 7745745 | fax: +44 (0)844 8267855

[email protected] | www.skoda.co.uk | www.skoda-auto.com

Škoda

If you don't want to use the premium rate 0845 numbers you can call VAG Customer Services on 01908 601601 and they can put you through to Skoda UK departments.

Edited by hertsnminds

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