Flywheel problems

[skoda2007]

just had my new SACHS clutch and dmf changed,done about 2000 miles,and experience massive vibrations at around 40mph from engine area and a knocking vibration coming through the clutch while depressed half a course. Bought them original from TPS, who advise me on the model that would go best. I have complained about those sympthoms,after my independent mechanic advised me that the problem could only be related to the dmf,but they were reluctant into exchanging the parts.

I have contacted skoda customer service who said that they were unaware of any problems. They have arranged for me to see a local skoda specialist (Sherlodge garage), who told me after only 20 minutes of inspection that the clutch was fine. I have insisted that they take it for a ride,and the answer was the same. They said that the vibration I get through the clutch( symptoms similar to a heart beep),where normal and also that the noise that I hear while the clutch is slightly depressed is normal (similar to a drum beat) The previous clutch was changed after 95000 miles and only because I was starting to have difficulties getting into the reverse gear,but I have never ever experienced such problems with a new original clutch. Another symptom I have experienced since having it fitted was a hissing noise that could only be from the clutch,and was happening (and it still happens now) mostly when in the first gear and going either uphill or when the car is loaded even only with another passenger.

Is it right for TPS Medway not to proceed with immediate replacement of this part but to look for ways into delaying it's replacement? I have honestly spent so much moneys this summer with them and now,seeing the kind of problems I am running into,it looks like I have made a really bad choice choosing them as my main supplier. I am also considering legal action if this is my only hope to solve the problem.

I would appreciate very much your thoughts and past experiences on this matter,please help.

Thank you :(

PS: I have some pics taken from the clutch and flywheel,PM me and I will send them

Edited 23 September, 2011 by skoda2007