just had my new SACHS clutch and dmf changed,done about 2000 miles,and experience massive vibrations at around 40mph from engine area and a knocking vibration coming through the clutch while depressed half a course. Bought them original from TPS, who advise me on the model that would go best. I have complained about those sympthoms,after my independent mechanic advised me that the problem could only be related to the dmf,but they were reluctant into exchanging the parts.

I have contacted skoda customer service who said that they were unaware of any problems. They have arranged for me to see a local skoda specialist (Sherlodge garage), who told me after only 20 minutes of inspection that the clutch was fine. I have insisted that they take it for a ride,and the answer was the same. They said that the vibration I get through the clutch( symptoms similar to a heart beep),where normal and also that the noise that I hear while the clutch is slightly depressed is normal (similar to a drum beat) The previous clutch was changed after 95000 miles and only because I was starting to have difficulties getting into the reverse gear,but I have never ever experienced such problems with a new original clutch. Another symptom I have experienced since having it fitted was a hissing noise that could only be from the clutch,and was happening (and it still happens now) mostly when in the first gear and going either uphill or when the car is loaded even only with another passenger.

Is it right for TPS Medway not to proceed with immediate replacement of this part but to look for ways into delaying it's replacement? I have honestly spent so much moneys this summer with them and now,seeing the kind of problems I am running into,it looks like I have made a really bad choice choosing them as my main supplier. I am also considering legal action if this is my only hope to solve the problem.

I would appreciate very much your thoughts and past experiences on this matter,please help.

Thank you

PS: I have some pics taken from the clutch and flywheel,PM me and I will send them

I may be cynical, but it seems to me that TPS and your independent are in hand in hand on this.

No clutch vibration is normal, especially as you say it wasn't vibrating before it was changed,and it could be argued that the whole idea of a DMF is to reduce vibration anyway.

Get a 2nd opinion from someone who knows what they are talking about. I would very much suspect that its the DMF that's faulty, and if so, TPS will have no choice but to take the parts back and refund you.

Personally I would advise you to get a refund, and get a 4 part Valeo single mass flywheel conversion done. I did this last year, and have never been happier. It's quieter and much smoother than it ever was on a DMF, and wouldn't hesitate in having this conversion done.

Mike

Thank you for your reply Mike,

I am going to have another opinion from another specialist; I will be trying another skoda garage and see what they say and will keep u posted.

Regards

Gabi

I take it your in Kent as you mentioned Sherlodge. I would take it to Motorline in Dartford, I've dealt with Sherlodge for years but found Motorline better, thats just my opinion.

I agree with Mike something is adrift there and needs sorting.I had a SMF/new clutch change at 35K under warranty by Skoda and now at 46K and no problems at all.Like Mike said its quiter and very smooth and responsive now.

Good luck

Thanks to all of you for your replies; I have no choice but to have an investigation done by a VAG group authorised garage and upon their findings I will make a decision to either go Legal or kick some but.

Will keep you all posted!