In my experience a lot of common rail diesel problems are better sorted by diesel specialists, not franchised dealers. However, this is not a solution when the car is still under warranty.

To me the whole thing is very strange. I'm wondering if there was a tank problem at the station where you filled up. Possibly an old tank allowing water ingress and silt. If tank had been recently filled, it may have stirred up sediment, but again, the fuel is filtered as it runs through the forecourt pump. All conjecture, I'm afraid. Can't see this one being easy to resolve.

I spoke to the OP in the chat room last night and the car was filled with fuel and conked out about 5 miles later which adds weight to the dodgy fuel argument.

<skip>

If bad fuel is confirmed as the culprit, it will be highly irresponsible to put the car back on the road after merely changing the injectors.

I for one would demand the CR pump, fuel rail and all other fuel related parts are changed including the lift pump, return cooler (are these still used on CRs?) fuel filter etc etc as well as a full flush of the entire fuel system. A recommendation from Skoda technical would be the best way forward here.

Of course, the biggest problem is proving the source of the bad fuel and getting the retailer to admit liability and cough up accordingly.

<skip>

None of this justifies being so damned slow in arriving at a diagnosis though.

Time is money when you need your car to make a living.

dstev2000 makes some more very good points here, although I'm still thinking about the "filled with fuel and conked out about 5 miles later" part. If water was the problem, then five miles seems a fairly long distance before it had any effect, unless the filter took that long to become full/useless. I may have missed something here, but did the dealer mention the fuel filter AT ALL, if so - in what context?

I feel so disappointed about the way this seems to have been handled - if I were the OP I'd seriously think about approaching the local press/free paper to help with a local advert, seeking other affected motorists to make contact to see if there were other instances of the alleged contamination.

Even thinking about taking the head off such a new, low-mileage engine is madness - I suspect that it was suggested in an attempt to put the OP off making further enquiries, on the basis of further anticipated costs.

The dealer is not to be forgiven for anything in these circumstances. They have dragged their feet and fudged around the whole issue - not a good advert for Skoda generally - thus missing an opportunity and showing a clear lack of customer care.

Ray

well i now have contanination results!! WATER IN THE FUEL FFS

well i now have contanination results!! WATER IN THE FUEL FFS

Davey

You really need to get the help of your local paper here. Find out if anyone else bought fuel at that filling station, on that day, and had issues. If you can get a number of others, then it will be very hard for the filling station to not accept responsibility.

i have some great news!! the filling station are paying the repair bills!!! get in!!!

Question is: When there is water in the fuel, I would suspect the high pressure fuel pump to die, not the injectors. So why did only the injectors die? Has the fuel pump been looked at yet?

i have some great news!! the filling station are paying the repair bills!!! get in!!!

Result...... and the station obviously know about it or they wouldn't be paying

Excellent news for you!

**** this got car back all exterior lights seemly work when they choose to!!!! joke!!

Good news about the contamination - if you know what I mean.

Firstly, has this been reported to Trading Standards/Consumer Direct in case some other poor soul is hit with a massive repair bill?

Secondly, has the car been given a clean bill of health by Skoda with respect to the tank lift pump, CR pump, fuel rail, DPF, turbo, cat etc etc? If water has been present in the fuel it could have considerably shortened the lifespan of certain parts - namely the expensive high pressure common rail pump.

It could also have ramifications for the warranty on the car as SUK know it has suffered a major failure due to contaminated fuel.

I can imagine the relief at having the car back and earning money once more but the longevity of the car needs to be considered.

this has now got way outta hand the fuel test reults are now in my hand and guess what!!! the fuel is within standard specs of road fuel but slightly higher than good road fuel!!! what does this mean!!!

Any chance of getting Skoda technical's opinion on the fuel test results? If the fuel is within the specifications then you have proof that mis-fuelling wasn't the cause of the injector failure. The ball will be in SUK's court once more.

The saga continues........

have spoken to them today and they are now in contact with the people who done the test and have their "head tech" working on it!! maybe light at the end of the tunnel as there now is some doubt!!! sick of it!!!

this has now got way outta hand the fuel test reults are now in my hand and guess what!!! the fuel is within standard specs of road fuel but slightly higher than good road fuel!!! what does this mean!!!

All fuel has a minimum and maximum specification, in your case it most likely means you had fuel above the minimum spec, this is usually due to the additives added to basic fuel by the distributer for the named fuel company. i.e. Shell - BP - tesco - etc. etc.

yeah mate, but it also does say the fuel had "fresh water" in it!!! i think my solicitors involvement is my best plan of action!!

Edited 15 January, 201313 yr by davey4eva