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Powered tailgate intermitent operation

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The powered tailgate on my 1.8 auto superb  estate doesn't always function. When I press the open button on the key fob, it justs unlocks, rises a few cm and stops. After I've manualy lifted up and pressed the close button on the lid, it drops a few cm and stops.

 

on other occasions it operates fine.

 

Ideas?

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