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2000 contacts limit is a problem

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Anyone know if there is a way to increase the limit of 2000 contacts per phone please?

 

I have nearly 3000 contacts from years in my industry, and believe it or not I use most of them over the year, and certainly can receive calls from any of them at any time.  Business Development is all about one's contact database.

 

Further, though it seems that 2000 have loaded successfully (I watched the counter during the sync process climb toward and upto 2000/2000), weirdly most of those I'd like to access the most (colleagues, family and friends) are the ones that are missing.

 

This means not only can I not call those key people, I cannot use contacts to navigate to them either (obvs I know where my family live, but I use sat nav for ETA calculations, and traffic avoidance as much as for getting to places I don't know).

 

I received the car today, a lovely brand new Octo VRS.  Otherwise what a fabulous car.  But to limit the contacts at all, or allow 2000 per phone, with upto 5 numbers per contact and upto 5 phones.

Why not pool those contacts and the 5 numbers = 5phones x 2000 contacts x 5 numbers =50,000 numbers & 10,000 names and addresses.

SURELY it's not beyond the wit of the designers of the infotainment kit to do better than this.  After all memory storage is so cheap now.

 

I will have to use my Plantronics bluetooth handsfree like before, while driving around looking at this otherwise fabulous infotainment system - the Amundsen - knowing I can almost use it, but still have to stick the phone into a windscreen mounted cradle - so shoddy.
 
I've tried resetting the telephone settings on the Amundsen to factory default, and resyncing the phone again,  but it seems the same contacts synced and the same key ones are missing.
 
  • 2 weeks later...

I entirely agree with this, along with a number of other frustrations with the VW head units which have very average UIs and underlying functionality which is often badly compromised. Quite honestly I think the only realistic answer is to use CarPlay or one of the other smartphone interfaces, so that your smartphone does all the heavy lifting with the added benefit of a decent UI designed by people who know how to do UIs. The car manufacturers are amateurs at best in this area.

  • Author

Skoda UK called me back!  most impressed they did that.  And not some lacky but a switched on intelligent sounding chap that by the discussion we had was most likely not a junior Customer Services lad.

He confirmed that the 2000 contacts is a firm limit and no plans to change this to their knowledge.

The only solution is to reduce the contact quantity on the phone to 2000 or less.

 

Spent much time doing this, and now have just under 2000 though many rarely used contacts are now in an archive PST file on my laptop Outlook, such that the phone cannot sync them.

As soon as I used the phone next time contact details appeared, so rather unsatisfactory work around does give functionality for those retained.

 

Nickoll, I'll try your suggestion - I like that better. Thanks.

  • 6 months later...

Hi Guys, just wondering if you made any progress getting past the 2000 Phonebook contacts limit?

It's really annoying that it seems to be the most frequently used numbers that are not synced - has anyone any idea of how the system chooses which numbers to sync?

I am hoping I can change the format of key contacts to get the Bluetooth to choose these as some of the 2000 it syncs?

Any direction or suggestions greatly appreciated

  • 1 month later...

Skoda UK called me back!  most impressed they did that.  And not some lacky but a switched on intelligent sounding chap that by the discussion we had was most likely not a junior Customer Services lad.

He confirmed that the 2000 contacts is a firm limit and no plans to change this to their knowledge.

The only solution is to reduce the contact quantity on the phone to 2000 or less.

 

Spent much time doing this, and now have just under 2000 though many rarely used contacts are now in an archive PST file on my laptop Outlook, such that the phone cannot sync them.

As soon as I used the phone next time contact details appeared, so rather unsatisfactory work around does give functionality for those retained.

 

Nickoll, I'll try your suggestion - I like that better. Thanks.

That's a dumb suggestion. I increase my contacts every day and it's over 2400 today. Skoda UK need to get into the 21st century. Regards JCS

if you have an Android phone you could store the most used contacts in the phone list and the lesser in one of the other accounts on the phone and only sync the phone ones.

 

John

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