Bluetooth Issue

[Dozz]

Just wondering if anyone is having the following Bluetooth issue.
I have my Nexus 6p connected (running vanilla android) and can make 1 phone call through the hands free no problems.

If I try to make a second call it won't ring through the speakers and I can't have a conversation as the recipients voice won't come through the speakers either. This all occurs when showing the phone still connected to the hands free.
I have a feeling it's the phone as the wife's iPhone works fine and I have tried another android phone and it seemed to be okay.
Pretty strange as the Nexus has the most up to date android software available...
Any feedback greatly appreciated

[bigboss]

I've got Nexus 6P too but have no issues. Try deleting the Bluetooth pairing and pair them again.

[Dozz]

Thanks @bigboss I have done this already but will try again.

Do you mind if I ask what version of android are you using? I'm on 7.1.2 with the August 2017 security patch.

[bigboss]

I'm on 7.1.2 with 5th July 2017 security patch.

 

Delete the Bluetooth pairing and then restart your phone. Then pair it again and see if the issue goes.

[Dozz]

@bigboss I tried the above but still the same end result. Thanks for the info anyway.

Can anyone advise how to reset the media/radio unit? It might be worth a shot.

Cheers

[bigboss]

There should be an option in the settings to reset to factory settings.

[Dozz]

I reset the media/radio unit but no change. I guess it's time to change my phone so.....

The other thing of note for any of you that are contemplating a factory reset is that it locks you out of the skoda connect app. It seems that the pass code is only valid for 14 days......

[bigboss]

I've got Nexus 6p and have no issues. Maybe worth asking your dealer?

[Dozz]

@bigboss thanks for the help. Unfortunately I bought the phone directly from google and its out of warranty at this stage

[bigboss]

I meant it may be worth asking Skoda dealer.

 

Have you emailed Google? I bought from Google as well. 13 months after purchase, it was freezing, so they swapped it for a new one for me. Then after 4 months, they again swapped it for me. 

Edited 15 August, 2017 by bigboss