Smartlink Failing

[MITCH315]

Hi bought the car last week from Arnold Clark. Had no issues with Apple play at all until a few days ago with it didn’t connect first time - then today it won’t connect at all. Tried factory reset and changing cables. Any help? It says, Smartlink failed 

[JGrindel]

Firstly double check your iPhone software version, is it too low? Does it need an update? Are you using genuine iphone cables with certified MFI stamp? Does it work with a different phone or even android device? 

 

If all else fails I would take it back to Arnold Clark, you have 14 days cool off period to refuse the car I am sure and they will be able to solve the issue if not return the car. 

 

https://www.arnoldclark.com/aftercare-car-warranty

 

 

[MITCH315]

Thanks for this. I’ve tried those suggestions and been in contact with Arnold Clark. They don’t really know what to do I don’t think as it’s a Kia branch and isn’t a Skoda one in England. But I’m going to take it in next week.