Hi, I have a Karoq that often struggles to close the trunk lid. Sometimes it bounces and doesn't close. A few days ago I noticed that, although the car was closed, pulling the tailgate without pressing the button above the ID number plate... it opened anyway. 😱
I adjusted the side spacers on the tailgate with a torx screwdriver (they are already at minimum) and I disassembled the plastic cover on the floor, where there is the pin where it fits.
Now I've managed to fix and it closes, but I'm not sure if it's all lined up.
Look at the photo: shouldn't the hook insert itself to embrace the pin? Here it appears to be "above" the pin.
Yet strangely it works...

 

Another question: when I open the tailgate, the position of the hook is the same. However, I have seen photos where the black hook is more internal ... so I would not want it to be stuck on "closed".

 

thanks for any help

 

 

When i adjusted another hatchback car i had a few years ago i kept getting in the back and closing the tailgate to see the position of the catch and make adjustments

but can you confirm that the lock must fit under the hook? now it fits above, where there is a "protrusion" of the hook...it closes well, but it is not correct.

2 hours ago, anthony82 said:

but can you confirm that the lock must fit under the hook? now it fits above, where there is a "protrusion" of the hook...it closes well, but it is not correct.

I can see what you mean now but unfortunately I cant tell on the Karoq without removing the trim. Sorry I thought you were trying to adjust the lock plate via the 2 bolts in the picture.

Thank you anyway.
I fixed it, luckily!

I disassembled the plastic trunk cover (it is fixed with 1 screw where the handle is, and lots of rivets).
So I took the lock off and with a plier I pulled the two screws where the lock attaches to, on the tailgate, a bit so it aligned.
Now it closes properly.

 

it certainly won't be the most correct way, but it worked.