Henry’s North Glasgow

Hi 

Put in previous post regarding plug and coil failure of my skoda 2019 se technology 1.0 at 23,500 a few days ago. Was serviced by this dealership 2x since I purchased it, last time was January 2024.  Plugs were removed after break down plus 2 coils on 2 cylinders by RAC. The dealer said they would not do plugs/check them at this mileage.  However most reply’s I ve had here are 4yrs/or so many miles change the plugs.  
They will check all the smaller items on tick list, change oil but not plugs?  It’s not part of the service plan I was told.  Surely plugs are anintegral to the running of engine.  Was told car was good when it left them. 
Not happy as could have been dangerous as I limped slowly off the motorway.

I went to this garage as though as a dealership though they would look after my car. 
I am not happy with the service and now worry for other people thinking Skoda Henry’s is looking after their car !!!!