jam1

Thanks, the learning process continues. ✔️

Thanks good to know. Had looked at the general service /maintenance guides only which just says DSG. Appreciate info and can rest easy. Just the brake fluid to change. cheers

Hi Previous posts have outline the servicing maintenance guidelines for my car and after failing plugs and coils which are now fixed: I realised that the dealership, if on the basic service won’t highlight work to me work required as I expected. I am a service plan and not a customer; that’s my take on it so going back to my local garage. Now taking charge now of my cars destiny regarding servicing/ maintenance. I tend to keep it for a long time. My car is a dsg Octavia SE technology petrol 1.0 litre. 2019 so over 4 years last July 2023 I can now see brake fluid replacement is over due which I am going to do via local garage but on schedule DSG oil states 40000 miles or 4 years…as car is only at 23,500 miles- I feel to change now may be a waste of money? Any opinions here ?

Sorry my mistake should have been 4yrs or 40000 miles spark plug change on Skoda servicing site. Think that is correct ? The info provided has been great, thanks Rooted especially for all service info…will keep that. I will make sure in future I am aware what is being done and not assume that everything is being sorted or flagged up to me. note had a boat with a Volvo engine and did all the servicing required. I will take a similar approach, perhaps doing the simpler tasks on my car or at least paying attention to what is required/when. A good garage should flag things up, call you and let you decide, I expected that with Skoda/Hendry garage I used and was wrong. cheers

This is at the bottom of the oil and inspection service on Skoda site 1. Please note that depending on the age and mileage of your vehicle, additional items may be due during your Oil and Inspection Service. These include, but are not limited to, pollen filter, spark plugs (petrol vehicles only), air filter (petrol vehicles only) and diesel fuel filter (diesel vehicles only). I assumed they would at least highlight them to me ??

Looks like the service doesn’t cover much, but costs a lot in my opinion. Who really would know this unless you are familiar with the plans….when it said service/oil change and the car lets you know and you book it in you would assume it’s getting looked after, something as basic as plugs at 4 years so important should be done, it must out weigh the pollen filter. You would think that they would ask you or let you know even if it an extra cost ??

Having been on here regarding spark plug and subsequent coil failure following a recent service i got a reply to my review of Henry’s North Glasgow —-here is the reply Hi John, I am sorry to hear your Coil Pack failed. You're quite right when you state we change a pollen filter as recommended but don't check or change the spark plugs. The spark plugs are recommended at 40,000 miles, which is part of the Service Plan you were offered but declined. Your coil packs failure was unfortunate timing. Likewise, we didn't change your timing belt or tyres as they too were not recommended but are still open to potential failure at any given time. May I wish you all the best in the future. Keir M Dunlop, Retailer Principal, Henrys Skoda. does this mean if out with a service plan if you book in for a service as indicated on the car you will not be offered a spark plug change. It says on the Skoda web site 37000 miles or 4 years… had 2 services at Henry’s….my last one was Jan 2O24 and car was over 4 yrs (2019 July manufactured) and plugs/coils failed which was risky on the motorway as lost power fairly quickly ( Skoda Octavia se technology. Petrol 1.0 litre. thanks

Post it there too thanks

Hi Put in previous post regarding plug and coil failure of my skoda 2019 se technology 1.0 at 23,500 a few days ago. Was serviced by this dealership 2x since I purchased it, last time was January 2024. Plugs were removed after break down plus 2 coils on 2 cylinders by RAC. The dealer said they would not do plugs/check them at this mileage. However most reply’s I ve had here are 4yrs/or so many miles change the plugs. They will check all the smaller items on tick list, change oil but not plugs? It’s not part of the service plan I was told. Surely plugs are anintegral to the running of engine. Was told car was good when it left them. Not happy as could have been dangerous as I limped slowly off the motorway. I went to this garage as though as a dealership though they would look after my car. I am not happy with the service and now worry for other people thinking Skoda Henry’s is looking after their car !!!!

Thanks changed it to fixed after the second service as low mileage, thanks for pm

Hi Put in previous post regarding plug and coil failure of my skoda 2019 se technology 1.0 at 23,500 a few days ago. Was serviced by this dealership 2x since I purchased it, last time was January 2024. Plugs were removed after break down plus 2 coils on 2 cylinders by RAC. The dealer said they would not do plugs/check them at this mileage. However most reply’s I ve had here are 4yrs/or so many miles change the plugs. They will check all the smaller items on tick list, change oil but not plugs? It’s not part of the service plan I was told. Surely plugs are anintegral to the running of engine. Was told car was good when it left them. Not happy as could have been dangerous as I limped slowly off the motorway. I went to this garage as though as a dealership though they would look after my car. I am not happy with the service and now worry for other people thinking Skoda Henry’s is looking after their car !!!!

appreciated

Thanks when you say regap, does this mean if I buy a replacement plug, I need to do anything regarding gap in the plug? Going to call skoda about last service a number of weeks ago and why plugs were not replaced.

Here is a pic of the 2 plugs that were removed

Hopefully once the last one is replaced all will be fine and I can relax eventually. 👍