Hi

Not sure if anyone can help with this

If I use the Voice Control feature to "Call" it comes up with the contact but it shows the phone numbers twice for the contact.

I've looked in the Infotainment Settings in the car (2022MY Karoq) and the settings in my phone to no avail.

Bit of background ......

I have multiple accounts on the device with contacts (Google account, email accounts, etc but only the main Google one to use an Android device has the phone numbers.  None are saved for any of my email client accounts.  I have the sliders positioned in the device Contacts settings to not display the contacts for all but the main Google account. 
 

The only thing I can think of is it might be the WhatsApp account causing it.  i.e. The numbers are obviously relevant as they are essential for WA to work but the slider is in the off position to stop them being displayed on the phone.  Could be summink, could be nuffink but I'm at a loss as to why the numbers are duplicated on the car.

It's not a First World problem as I can just say "Line 1" when the Voice Control system says there are multiple numbers but I would prefer it if I could resolve the problem

Any ideas greatfully received and much appreciated 

Is it ALL contacts ? If not , then a read of this https://together.jolla.com/question/45979/duplicate-phone-numbers-with-bluetooth-pbap/ might give a clue

2 hours ago, NottsIan said:

Is it ALL contacts ? If not , then a read of this https://together.jolla.com/question/45979/duplicate-phone-numbers-with-bluetooth-pbap/ might give a clue

 

 

Oooooooh, interesting

Will have a look at that.  Even if only for the numbers I regularly call before going through all 402 entries

Checked my wife's entry but could only see the Type and nothing I could 'Classify'.  Maybe more obvious than I found it

However, I created a new entry for 'Wife' and added her number.

Imported contacts in the car and only one number appeared when I used Voice Control to call her

I'll keep fiddling but for now that helps

I vaguely recall having a similar problem with some duplicate contacts on a Ford Sync 3 system. I can't remember exactly what whas causing it but it MIGHT have been contacts either having a picture or possibly an email address.

35 minutes ago, NottsIan said:

I vaguely recall having a similar problem with some duplicate contacts on a Ford Sync 3 system. I can't remember exactly what whas causing it but it MIGHT have been contacts either having a picture or possibly an email address.

 

My regular contacts have both. Some multiple email addresses

 

Another thing to try 👍