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Infotainment system issues

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Has anyone had problems with the infotainment system, I have a 74 plate Fabia Colour, on Monday the bluetooth failed, in settings it was unable to turn it back on. I called the local dealers who suggested trying a factory reset, which I did. I'm now trying to re-activate my car through MySkoda app but when I click on the green 'activate' button the next page just buffers. 

 

Any suggestions?

As your local Skoda dealership suggested you try a system reset to address the Bluetooth issue and this has resulted in you now having difficulty 'reactivating' your car, the best thing IMO would be to take your car to that dealership and ask them to sort out the present problem.

 

I accidentally (finger trouble) reset my Fabia's system and had to 'reactivate' the car using the MySkoda app. Although I was eventually able to do this successfully , the procedure involved was not user-friendly and I don't recall exactly how I did it. The moral of the exercise was to be VERY careful when fiddling about with the car's infotainment settings and avoid the reset setting like the plague.

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4 minutes ago, DerekU said:

As your local Skoda dealership suggested you try a system reset to address the Bluetooth issue and this has resulted in you now having difficulty 'reactivating' your car, the best thing IMO would be to take your car to that dealership and ask them to sort out the present problem.

 

I accidentally (finger trouble) reset my Fabia's system and had to 'reactivate' the car using the MySkoda app. Although I was eventually able to do this successfully , the procedure involved was not user-friendly and I don't recall exactly how I did it. The moral of the exercise was to be VERY careful when fiddling about with the car's infotainment settings and avoid the reset setting like the plague.

 

Thanks Derek, I trawled through pages in this forum and found a method which worked to get the bluetooth and wifi back on line, it's just the re-registration to go, as you say it's not intuitive, and I have a Degree in Electronic Engineering! IIRC when I bought the car last year I had the same issue with registration, I was told at the time that it takes around 48 hours for their system to catch up with any changes or new car sales, so I'll give it a day or so, I think rather than 48 hours it was more like two weeks last time! I reckon VW group need to have a long hard look at their systems.

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