Scuba Steve 827

There was a Skoda tech brief from March 2020, about batch of fault sensors. When the garage replaced the sensor on the 1st visit, they only replaced the sensor again from same fault batch.

I had the EPC illuminate several time, associated with loss of power and kangarooing. Fault was traced to a fault inlet cam sensor, fault batch of sensors. Repaired at the dealer, fault reappeared again a week later, found problem again same fault sensor. Now in the process of rejecting the car.

I took delivery of the car in June 2020.

The fault started to appear, 3-4 weeks after picking up the car. Car was built around March/April 2020. Also there was a Skoda bulletin issued in March 20, stating a faulty batch of inlet cam sensors across the VAG range.

Where do I start with my Karoq 1.5 TSI Sportline, engine problems. On the day on picking up the car, call from dealership this was damaged to the bonnet, it’s was that bad, bonnet replaced, was this a bad omen. Just after picking up the car from the body shop, travelling to work overtaking a Octavia on the bypass, loss of power and no acceleration. Managed to regain power, carried onto work when entering into the car park area, loss of power and no response from the accelerator. This fault happened three times, along with poor fuel consumption and EPC light lit on starting the engine, meanwhile the car is only 6 weeks old. Fault diagnosed with a fault inlet cam sensor, known faulty batch of sensors, the sensor was replaced, drove the car felt fine. About week later, entering a roundabout had no response from the engine, had to change down a couple of gears before getting a response from the engine. No problems for couple of weeks, fault appeared again with loss of response from the accelerator, poor fuel consumption (27 mpg), kangrooing and hesitation in acceleration. Contacted the dealership, telling me return the car ASAP. After delivering the car, I told the sales manager I was rejecting the car. Heard nothing from the dealership for couple weeks later, had a telephone call from them, saying they were unable to find fault with car. Told the dealership, I was not accepting the car back, so they drove car for another couple of weeks, not updating me what was happening with the car, with the rejection and fault finding. So after listening to the dealership, they were waiting for the south west area manager to contact them. I started researching about how to rejecting the car, so googled the fault with 1.5 TSI engine, definitely few complaints across the VAG range. So officially rejected the car under Consumer Act 2015 (Not fit for purpose and safety issue) emailed the dealership, waited and waited, then dealership advised me to rejected to Skoda finance and Skoda customer services. Two telephone calls later and emails received to confirmed rejection, this can take up to 8 weeks, now 5 weeks left and still no case manager allocated to the rejection. Meanwhile, this week spoke to Customer case manager and found out that she had spoken to the dealership and found a fault, EPC warning light lit on starting the engine. The fault was diagnosed with faulty inlet cam sensor again, from the same batch from the original fault sensor. Dealership offered me a replacement car, same engine and model, rejected the offer not wanting the 1.5 TSI engine. Now buying another car from the VAG range, but not 1.5 TSI engine.

I had this noise/rattle on both of my Karoq’s, rattle traced to the plastic cover, covering the sensors on the windscreen, in front of the rear view mirror. Quick tweak, no more rattling, only happen when it was warm and with the sun shining in through the windscreen.