munrorunner

I have since sold my Yeti but as this thread is still running I thought I'd share some of my experience. My facelift Yeti ended up having a complete new sunroof cassette installed by Skoda to tackle the roof leaking issue. Here are a few points that may be helpful. Initially, it was the roof creaking that I noticed (when shut). Local dealer looked at that for free and applied a service action. Creaking returned shortly after. Then with winter arriving, I started to notice the leak. Leak symptoms were: creaking roof (I expect related), large amounts of condensation on the inside of the sunroof, condensation on the front window, wet carpet (driver's side for me). If I had not had it repaired under goodwill, I would have likely got it repaired independently by a sunroof specialist who said it can usually be resolved for around £80. Depending upon franchise dealer, the cost for sunroof cassette replacement can be in excess of £2000! Investigating the leak also costs and generally at your own expense, even if you don't go ahead with repairs. Unless you have a special relationship then it's unlikely dealer will be sympathetic. Only some dealers can make the repair! My first local dealer refused to take the car, even within the warranty period because they don't have facilities to deal with sunroofs! Doesn't inspire confidence with this dealer! Sunroof is NOT covered by the full warranty (3 years) and not at all in the Approved Used Warranty. I think you get 3 months cover on a new vehicle. This information is difficult to find. There is an exception in the warranty for "bodywork". Even though the sunroof is mechanical, Skoda conveniently considers the sunroof to be bodywork for warranty purposes. You haven't found this written down because Skoda does not provide a list of items considered as bodywork. Talking to Skoda with Trading Standards helping me, we found that the sunroof is considered bodywork and not covered. Your best chance of having the repair covered with the minimal argument, is if you notice the leak within the first days of purchase (30?), under ordinary consumer protection rules. I made the mistake of believing an Approved Used Vehicle would be covered and was appalled to find that you could but a vehicle under this scheme with no comeback on a fundamental "fit for purpose" matter. Skoda passes the responsibility to the dealer, but in my experience, the dealer can quickly find a way to wangle out of helping you if they think it will cost them a penny. Lesson learned - go directly to the dealer you bought from, as a starting point. Skoda advised me to go to a local dealer for initial investigation. The dealer I bought from then used this as an excuse not to help me, claiming they weren't prepared to interfere with work carried out by another approved dealer! Although, after a lot of pain, my sunroof was completely replaced and fixed perfectly, it's unlikely I'll ever buy another VAG sunroof vehicle, so long as I live in a country with this weather! Another plus is that I know I've sold my vehicle with a new Skoda installed trouble-free roof and not passed on a lemon to the next person, as the dealer did to me! HTH

My sunroof has been fully repaired but I want to inspect under carpet to make sure no electrical damage from damp. Anyone know of instructions to lift driver side carpet? I could not find any in search. Thanks.

better to also log your issue with the independent VW Emissions Scandal group on Facebook as they are keeping a record of it. VW's 1% stat will remain because they always tell you the problem is unrelated so they don't have to log it and can keep their 1% figure. They are full of lies and political tactics.

Hahaha. Love it. Skoda will have standardised equipment and training. What a load of tosh!

As per the above. I responded to Skoda and formally informed them I have declined the fix and that my dealer had helpfully noted it in their system. It's not a legal requirement. It does not impact MOT or insurance. It DOES NOT impact real world driving conditions pollution. Skoda letter does not say you have to do it. Why ruin your car for VAGs political gain? I suggest you will regret having it done. My advice is hold off for now. This case is om BBC Watchdog this week. They have been doing an in-depth undercover report. This could be a game changer. Looked on Autotrader today and Yeti diesel prices have suddenly dropped.

I would encourage anyone experiencing problems with the diesel emissions fix to join The Volkswagen Diesel Customer Forum (Emissions Scandal) on Facebook. This seems to be the largest public action group who are coordinating action. They are also collating evidence from impacted users so any information you can give them is valuable. They organised a protest rally at UK VW HQ and usually have the latest information, links and new stories, including link to the Channel 4 News coverage last week.

Ensure you have it in writing pre-service. There are cases of unauthorized fixes. Also it has just been verifief that the fix has no environmental improvements during real driving. It only impacts test conditions. So don't feel the fix is to benefit the environment. It's not. It's just to tick some boxes for VWs political gain.

Personally, I took my Yeti 170 Elegance in to Henry's Skoda for service. I told them I didn't want the Emissions Fix and they quite happily "logged it" into my account details. Next time I was in they already knew and didn't need reminding. There was no fuss or pressure to have it applied - I guess it means less work for them. I plan to sell my Yeti as soon as I find a replacement but I'm a bit sad that it will probably end up getting "fixed" by Skoda if I go for a trade in. I think I'm going to replace it with a 1.8 Tsi this time to avoid issues, but it's hard to find one of those with the Rough Road Pack that mine has.

Thank you.

I've decided to sell my Yeti . . . . The selling area mentions being a "Freedom" user, to use it but I'm not sure what that is. Maybe a power user or moderator can advise on that.

Sure, of course. Obviously, it's just my personal view of things and not a lawyer water tight letter! Also found this today, of interest a test from earlier this year that included a Yeti: http://teknikensvarld.se/dieselgate-volkswagen-cars-loses-power-after-fix-456111/ They are a highly reputable motor industry publication and their results reflect the test that Autocar carried out.

After the "red letter" I responded to Skoda by email with the following email (below). I got an automated reply saying someone would contact me from customer services within 48 hours. Over a week later and nobody has! ******************************************** Dear Skoda Thank you for your recent reminder letter for the EA 189 emissions fix. I have followed the developments of the fix closely and I am aware of a significant number of cases where there is compelling evidence that the fix has directly led to negative impacts on the vehicle performance including: Increased engine noise Flat spots of power Vehicles losing power or going into limp mode DPF failures Increased fuel consumption (as evidenced by a test by Autocar in controlled conditions the UK's most advanced test facility) EGR valve failures Further to this, I know of VAG dealers that have recommended that the fix is not carried out for the above reasons and they have noted that VAG is aware of these issues. I know that in some instances, where EGR failure has occurred shortly after the fix, VAG dealers have made the repairs free of charge, demonstrating that the two are linked. However, in other cases, the car owners have been made to pay all or a portion of these repairs. I am aware that the Bavarian Government in Germany has refused to have the fix applied to 500 Police vehicles because VW could not provide assurance that the fix would not result in subsequent engine problems and VAG would not provide a related warranty. I will only be willing to get the work carried out if it comes with a comprehensive warranty package, as it does in the US. I don't want to be made to suffer from repair bills as we have to in the UK. I wish to sell my vehicle at some point in the future and I fear that applying the fix will negatively impact its resale value and I do not want to be burdened with the hassle and costs of failed EGR valves. The situation is disappointing because I really wanted to replace my Yeti with another, approved used, Yeti. However, I am too scared to end up with an EGR "duffer" and so I have had to start looking at alternative makes. As the number of problems associated with the fix increases, I wait to see if there will be any actions relating to it. For your records, it is for the above reasons that I have decided to the decline the fix. My local Skoda dealer is aware of this and was helpful with the matter. My car was in for its service this month and they have specifically noted in their system that I have declined the fix. When I told them I didn't want it done, there was not hassle at all, no questions or recommendations for me to get it carried out. I expect they understand and appreciate my request. Please record the reason for my decision and inform the Driver & Vehicle Standards Agency of my reasons should they request details regarding declined fixes. Yours sincerely

Really useful feedback from everyone on this thread. Is there anyone out there who has had the fix applied, or received the letter, for the DSG Yetis? I'm thinking about getting a used DSG but would like to know before I start looking if dealer cars with DSG have been patched yet. Thanks.

Same as you 3 in the middle. Very well distributed delivery. I found that some of the more aggressive settings caused dead spots/knocking and too harsh in low gears when pushed.

I think they can reconfig an existing box for cost of postage if it's the new type. I don't know the current price of a new tuning box. Hth.

In some ways it works like a remap - adjusts the power delivery electronically - which i think is what gman was asking me. It doesn't change the internal coding. If the engine is fixed you need to let the box seller know so they can give you one suited to the fixed engine config. I asked DTUK about this and they said I could send the box back to be reconfigured if I buy a car with a fixed engine.

My box is excellent. It works like a remap and is adjustable. I found the perfect setting I think gives me about 200-210bhp. Very smooth. I removed it (10mins) before services. No warranty issues. Last service was out of warranty so i left it in. No problem.

Very interesting stuff from contributors here. So far I have declined the update and responded by email to Skoda explaining my reasons. I would be open to it if a warranty was offered relating to EGR and DPF. They have not respondes to my email. I have a dtuk tuning box on my 170. It has been excellent. I am guessing that it would not work on a "fixed" engine. Anyone had experience with this?

Most interesting. I could not find out how much it went for auction but... Within days of the auction completing I found it advertised on Autotrader from a dealer called "Mark Lambe Cars". He was asking £18000. This is relatively a good price for a 2011 with on 16000km and within a day it was sold! Another 170 on Autotrader were advertised for £18999, had done 45000km and was older! If it was sold for £18000 I think we can assume the dealer bought it from auction for no more than £17k (probably £16.5k), to make a small profit after fees, valeting, service etc. The leasing company offered it to us for £19k with no warranty, valet, service etc. I would like to understand why the leasing company chose to auction when from a face value financial perspective, everyone would have been a winner if they offered it to us for £18k directly in the first place! I can only imagine it's a policy to protect their leasing contracts. Regards

Thanks for the welcome. It would be very interesting indeed to know how much it goes for in Auction, I'm just not sure how to find out. I suspect the auction prices are kept well guarded to protect the buyers, many of whom will be dealers and sharks looking for the right stock for their forecourts. The lease company were offering £19k for but out, which is not terrible but certainly not a great deal considering what we'd been paying per month. I was able to find similar prices from dealers and a dealer vehicle would come fully services, valeted and guaranteed which the lease co were not offering.

Dear all I have ordered my brand new Yeti - to arrive hopefully this month! My previous Yeti I had for 2 years. It was in tip top shape Elegance 170 in grey and we only did 16000 miles from new. It was leased from Masterlease (now Leasedrive) and we were going to purchase it at the end of the lease but unfortunately the lease company's "deal" was not much of a deal at all so we went for a new Yeti from a dealer. Leasedrive collected it last month and what do you know! I found it on the Auction site for Aston Barclay! So crazy because they will never get as much as if they had offered me a good price in the first place! Anyway, in case anyone is looking for a 170 Elegance Yeti I wanted to share this with you because it's potentially an excellent car at an auction price. I can tell you it's due its first service and one of the front wiper blades needs to be replaced and the glove box door is a bit sticky but is still under manufacture warrantee. Here's the link to the actual vehicle. I didn't want to put this in the For Sale section because I'm not selling anything - just sharing this info in the hope that it's helpful to someone. http://www.astonbarclay.net/search/detail/?make=52&model=604&page=1&perpage=25&sortby=lot_asc&vehicle=34313 The Auction is tomorrow so I apologise for short notice. MF