alancha

Oh thanks so much - I’ll try that. I’d seen the traffication app but not yet investigated what it does.

Just recently got a 26 plate vRS estate and absolutely love it. I ad a 2021 model before which I also like but it had a few really annoying features (infotainment system design and use, matrix headlights dazzling other drivers, etc..) all of which seem to have been fixed in the newer model. However, yesterday, it started announcing speed cameras and other hazards, which I don’t want and which despite trawling through all the settings I can’t work out how to turn off. Can anyone help please? It’s really annoyingly!

Yes. When my original problem occurred a couple of weeks ago, the key was actually in the cup holder, so certainly should have been detected.

Good point. I tried my own car again this morning: unlocked it, put the key on the passenger seat and stood and watched. Six minutes later nothing had happened. So it’s definitely inconsistent, whatever it’s supposed to be doing.

Interesting. Yes - in fact the reason I was at the dealer yesterday was so they could check for any diagnostic codes (which had been suggested by another receptionist at the same dealer only a week or so earlier). Although this time I was told it was working as designed, she agreed to go ahead and have it check for diagnostic codes and apparently none were found.

Well that's what I would have thought but can you point me to any documentation from Skoda that confirms this?

Well, I've just been into my dealer for them to check for fault codes that may give some clue as to what happened. But the service receptionist, who has been there for a long time and who has always seemed to me to be very knowledgeable, told me something she herself had only recently learned... I'm still not sure I believe this but she told me that the car is working as designed. If you shut the doors with the key inside, she told me that after a short interval it is supposed to lock automatically. She told me that this is considered a safety feature to prevent the car being stolen if you accidentally leave the keys in the car. I'm still not convinced. I suppose I should experiment with it (with the spare key close at hand), to see if this really is true - and I suppose if someone else could try it too it would to confirm whether this behaviour is consistent on other Octavias - not just mine.

Oh dear. Was this on an Octavia? No-one seems to be able to confirm for sure that 57NL is valid for the Octavia as well as the Karoq.

Yes - me too. It's great that the key fob never has to leave may pocket. On this occasion however, it was a cold day and earlier I'd left my wife in the car with teh engine running (to keep the heater running) while I popped into our hotel to get something. As the car doesn't like me walking away with the key if the engine is running, I took it out and left it in the cup holder. In the past on the rare occasions I've done this, I discover that the car won't lock just by touching the door handle and then realise that I've left the keys inside, which I then retrieve and them lock it as usual. This time, we got out of the car and before I even attempted to lock it, it locked spontaneously with the keys still inside. Although I was able to the unlock it using the app, we've decided that from now on she will always carry the spare key in her bag, so we have it with us always.

No - it's the one in Newbury. I've always found them helpful and the service reception people are also generally very good in my experience.

No, I don’t think so. Hopefully when i pop in next week I’ll be able to speak to a technician then.

So, I phoned my dealer yesterday and spoke to service receptionist who was surprisingly helpful and knowledgable. I explained what had happened and mentioned that I'd heard there was a service campaign for the Karoq to fix the same problem. She checked and told me there isn't anything similar for the Octavia. She did seem to know what she was talking about because she mentioned 57NL (the Karoq service campaign), which I hadn't mentioned. We agreed that booking in the car could be pointless as if it doesn't happen to do it while it's with them, there would be nothing much they could check. To be honest, even if it happened before their eyes, there still might not be much they could do. However, she agreed that it was worth checking for any error codes the car might have logged, so we have arranged that I'll pop-in one day next week for them to connect the car to their computer and check for any diagnostic codes. But If they don't find anything, I'm mot sure what else I or they can do. We'll see.

Interesting…. I did wonder whether it was somehow related to the software update that took place the other day. I’ll be very interested to hear what the RAC say, but I think I need to get it into the dealer asap as the extended warranty runs out in a couple of months.

Sorry - I meant “it shouldn’t be possible to lock the keys inside”…

The keyless system on my 2021 VRS has started doing some very strange things, which I haven’t found others reporting here. Several times in the last week, it has locked the doors spontaneously, without me touching the door handles - sometimes I’ve been in the car (with the key) and sometimes not. On a couple of occasions the alarm has gone off with me still inside - the only way to stop it being to press the unlock button the key fob. But the worst thing it did was to lock the car with the key inside and me on the outside. I was away from home at the time so couldn’t use the spare key to unlock it and would have had a serious problem if I hadn’t been able to unlock it using the MySkoda app on my phone. If I’d been in an area where either my phone or the car didn’t have an internet connection, I’d have had to call for help to get back in. Surely, even if you try, it should be possible to lock the keys inside and of course it should have locked anyway without my either touching the outside of the door handles or pressing the lock button. Anyone had anything similar or any ideas? I guess I’ll have to get the dealer to look at it while it’s still under extended warranty. Thanks