LouC
-
Posts
1 -
Joined
-
Last visited
Welcome to BRISKODA. Please note the following important links Terms of Use. We have a comprehensive Privacy Policy. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.
Howard Abraham - Lurgan
in Skoda Dealers - Northern Ireland
Posted
When I bought my 2012 Fabia they offered to throw in it's 1-year service. Service book was stamped and service clock reset. All indications were that they had done their job, and I had no reason to think otherwise.
It was only when a year later I bought it to another dealer for it's 2-year service (Mervyn Stewart) that I was told the car had no service history! I called Howard Abraham back to check on this - spoke to Darryl from the service department who very honestly admitted that the car had in fact NOT been serviced - but his records did confirm re-setting of the service clock. Why on earth would someone stamp a service book and reset the service clock if they weren't intending to actually service the car? I've been driving around for a year and racking up the miles believing in good faith that my car had just had an oil change and was in tip top condition.
I still have the vehicle order agreement form (signed by both Freddie the salesman, and myself when I put down my deposit) where it is written in black and white that the car would be serviced at the dealership before I took delivery. This is the last in a long line of issues I have had with HA's - I could go on, mainly related to what I consider deceitful sales tactics... On the day I went to pick up the car I was so annoyed, exhausted, and disappointed with my experience that if it wasn't for my £200 deposit, I wouldn't have bothered. Thought that when I drove the car off the forecourt, my unfortunate dealings with HA's and Freddie would be done and dusted. Apparently not.
Won't be back. Wouldn't recommend.