ballcock

Hi Brampton Trev, I turned the rubber seal over but it hasn’t worked. I can’t see how the water’s getting in, but I’ll leave it for the time being. I may drill some drainage holes at the bottom or may just replace the light. (Roughly £200)

Thanks. I’ll give that a go and see how we do.

Just an update, it’s misted up again but not so badly, so back to the drawing board! i reckon I’ll have the seals replaced if I can be bothered.

I had the exact same problem on my 2018 Karoq. Seals appeared to be fine. I dried out the light on the radiator for 3 days and sealed round the whole lamp where it meets the black lamp body with silicone seal. It seems to be fine now.

You’re lucky to get the mechatronic in 9 days. I waited 9 weeks with various **** and bull excuses from Vantage Skoda Morecambe. I couldn’t even have my car removed because they said it was dismantled waiting to install the unit when it came. I was going to have it taken to a specialist automatic gear garage. I told Customer Services and the CEO that I thought that the DSG Gearbox seemed to have a design fault because you hear so many stories of premature failure. (A friend of mine and both his Octavia and his wife’s Fabia DSGs fail and he got rid of both) They said nothing about thus. I think VW Group have suppressed all information about their DSG problems because they are big and powerful enough to do so. I don’t think you’ll get anywhere with them.

I’ll attach the invoice pages. It looks like the cost of the mechatronic, parts, and labour was £1142.52 without VAT.

Yes, my bill was as in my post above.

Skoda Customer Services, to whom I complained rang and offered me a free service the next time.

Vantage Skoda Morecambe finally installed a new Mechatronic after I’d been waiting 9 weeks. The Service Manager phoned me. Funny, it happened just after I wrote complaining to CEO Skoda and copied it to Customer Services. I told them it was disappointing that my car had done just 52,000 miles and 5 years. That, an MOT, Oil Change and two new front discs and pads came to £2,208.37. I suppose it’s cheaper to keep fixing bust DSGs every 5 years than buying a new car!

Maybe that’s the problem. I had the DSG oil change done by a local garage specialising in VW cars. The 40,000 miles guidance was as per a Karoq maintenance schedule dated 2021 I had downloaded. Maybe they screwed it up.

My car has has all its services annually (10,000 mile intervals) including a DSG oilchange at 40,000, so it’s not due to inadequate maintenance.

When it finally gets fixed, I think I’ll get rid of it and never get VW Group cars again. Thanks for listening Ootohere. ’Bye for now.

Yes, it’s a main dealer in Morecambe. My car is a 2018 Karoq 2 TDI SE 4 x 4 DSG E. engine no. DFFA020777.

I’m not mechanical but the last time I phoned to ask, I think the guy said it was the mechatronic unit they were waiting for. The £1482 was the quote I agreed to at the beginning when the AA dropped the car off at their garage. i’m sorry I can’t tell you my DSG number. (The AA guy stuck a little gadget under the dashboard and the fault number was the one he suspected. He said it was common. I could only get gears 1, 3, 5, 7, but not 2, 4, and 6)

I’ve been waiting for the Škoda garage to fix this problem for 8 weeks so far. Done 52,000 miles. Part still not arrived. Quoted £1482.00 but I’m sure the garage will hoick the price up further when they finally fix it. I am ****ed off and my next car will be Japanese!