Thanks for your response.
That's correct supposedly about ticking boxes. As a customer I had no idea that hadn't done their job properly until now and im having this ridiculous situation. They are only offering 80% goodwill for the boot and saying they don't have to offer that but are due to inconvenience and it's my duty to cover the cost as the warranty decision can't be over turned. I feel like I'm banging my head against a brick wall. How are they so stupid to not understand it's the retailers fault it's not covered under warranty and I shouldn't have to pay a penny! They should be pushing the retailer to cover the full cost, simple, it's their mistake not mine! Gob smacked. Had an email this morning saying 80% final offer and they closing the file! I'm so annoyed. I seriously am not buying a car from VWG ever again.
So if you had the full gear selector replaced, how much did they end up charging you for that? And do you have a fabia also? So the new selector and switch still haven't fixed the issue for you? What's your next steps?