Hi, I have been suffering the SOS failure on longer journies with the attendant follow on navigation, speed signs and radio failures since late last year (in the last week or two the system has advised of a software update available however this seemed to fail to load/install. The dealer had the car back this week, having advised several SOS problems have been seen like this and that one of the updates had made this situation worse. They reloaded/updated the Ocu and Mib software. It was version 0270 and is now 0304. The navigation software and Radio databases have also been updated from 20.9 to 21.2 and 1.30.16 to 130.24 respectively. Might be worth contacting your dealer.
I have an IV and am just thankful that the engine management writers have a superior quality control system than the Infotainment writers, that system works extremely well!