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So today I became a Kodiaq owner but unfortunately the excitement has quickly been replaced by hassle of many things not being as they should. Please may I ask, All Kodiaqs have 2 compartments on the front passenger side correct? I was told that the top was just panelling but can clearly see in the manual it's a compartment that clearly doesn't open. The smaller bottom one does. I need this sorting obviously. Secondly, the electric towbar doesn't work. It whirrs but doesn't move. Any advice? Other more minor issues include scratches on the skoda sign in the middle of the wheels, missing wheel nut covers and some weird white coating on the existing wheel nut caps, some weird white spray on the silver window frame drivers side. Obviously I'm now in a dispute with the garage who I'm waiting to hear back from but this whole thing is turning out to be a headache. They've you'd me I can't ask for a refund but I think I can given that things they advertised are faulty and they lied about visible scratches. I actually love this car and want to keep it but wonder if I can trust these guys to sort it. I won't name and shame just yet but they are apparently a reputable dealer if not an official Skoda one Any help or advice would be much appreciate thank you. It's a 2018 DSG Petrol 1.4 TSI 7 seater. Thank you

Brilliant, thanks so much for clarifying that it is distance based. The service schedule says 4 years or 40,000 miles and I can't see if now but sure it said 'whichever comes first'. It's the 2018 1.4 by (I put it in the subject but should have entered into the question too) So the 1.5 doesn't need the DSG oil change at all? That's interesting to know. Do you know about the 1.4? Thank you

Hi, I'm new to this forum. 😉 I'm about to confirm my order for my Kodiaq - a 2018 Kodiaq with 18,000 miles on the clock. My own mileage averages about 5k a year too. I've done a lot of research, checks but there is something I can't get to the bottom of and I've been in a bit of a dispute with the dealer about regarding the DSG oil change. The dealers say that the DSG oil categorically does not need doing until 40k miles (something which I have also read). But the car is literally 2 months away from it's 4 year service (and according to Skoda's schedule that is when the DSG oil is due for a change). But I just can't figure out when as according to all the conflicting advice and info I've read and heard it could be anytime from this this May, to 2026! I have been told that it's really important that the DSG service is right on the button (so to get it done in 2 months) in order to avoid costly repairs and replacements. But I've also read that DSG oil doesn't 'age' so going by the mileage is fine. I think I also read somewhere that it depends on whether there is a filter? I'm frankly going round in circles and really struggling to get a definitive answer anywhere so I wondered if anyone here could enlighten me. Basically I'm stretching myself financially with this car as I just need a bit more space with 7 seats up (I'm a childminder and have my own children too) but I want to obviously keep on top of the servicing while, at the same time, not pointless doing things that actually doing need doing and (in my dealers words are simply 'recommendations'!!!!). If I go by the mileage as my dealers insist is the case, with only 18k miles on the clock, and with my low mileage, it will be another 4 years until I reach 40k. So the car will be around 8 years old. Is this really ok? I think I'd be worried that for the sake of £200odd quid I could be doing damage that could result in costly repairs. But at the same time I don't want to get it doing it it's really ok to wait for 40k miles.. Can anyone help answer this? Thank you in advance