Mine failed today so I rang the dealer and the service guy said they had not heard of the fault before but to ring Skoda Assist to recover it to them.
When the technician arrived, he admitted straight away that it was a known fault and he has been inundated with call outs and was fed up with dealers saying there was no issue, he even showed me the release from Audi on his laptop saying they are working on the fix with no ETA.
He took out the fuse, disconnected the battery but after being with me for 2 hours was unable to clear any of the faults so the car was recovered to the dealer.
As expected the sales guy that sold me the car said they had not heard of the issue and they had not had any back in, if i have had more time then i would have shown him this forum.
I now have an Audi A3 courtesy car from Enterprise supplied through Skoda Assist.
Not sure what will happen next but don’t really want the car back until it is fixed although I may have no choice, let’s see!