MarkLoo

Hi All, regarding the software released on 2nd December, I contacted my local Skoda service centre to schedule the upgrade but they said they wanted to try it on another car they already had booked in first (my car has already been in twice for multiple days). I chased them up to find out how it had gone and this was the response: "At the moment we have placed update into twin sister of your vehicle with same issue and the software hasn’t worked we are awaiting further info from technical". Does anyone else have any updates?

New Member here, 2021 Superb IV that I've had from ex demo. It has been a great car for most of the 3 years and 25,000 miles I have covered in it, then 2 months ago, I started getting all of the Lane Assist and ACC unavailable error messages. My local dealership have had it back twice for multiple days said they fixed it (recalibrated, checked connections, updated software, etc. etc.) but errors came back immediately both times. Now they have said that they are awaiting a new software release from Skoda, so bizarrely, it looks like they have introduced new faults via software onto cars that were otherwise fine before... I'm glad I took out the extended warranty and that it's not just my car that's suffering with the issues. I have also spoken with Skoda customer services and asked them to confirm to me that this is a software issue and if it is, when can an update be expected? Regards Mark