streetfighter73

Well after 2 years we finally won our case through the motoring ombudsman against my Skoda dealer.Originally I had a strange rattle on startup .l took the car into the garage twice worried it was the cam chain tensioner.l was told they were not concerned only for the tensioner to fail a month later .l  had to pay.for a new engine but paid under protest.l the took the garage on through the motoring ombudsman giving them as much evidence as l could with reference to me telling the garage what l thought the problem was and loads of articles,utube videos and VW technicle bullitens. After two years the Ombudsman have found in my favour and the garage reluctantly have had to refund me for the cost of the new engine.It was a long slog but l got there eventually