john561791

Since Dec 20, I have been having issues with the Vehicle Health Check part of the App. I initiate a check and it completes. However, when you look at the date of the report... it has not updated at all and remains the same report as the last successful Health Check. Looking into the history log of the reports that has not updated either. I also used to get an email confirming the results. These have also stopped. Everything else is fine. Anyone had these issues or know of a resolution? John

Many thank Kenny R

Hi all, will be picking up my new Kodiaq Thursday.. can't wait. Question - Can the stock picture of your vehicle in my garage be changed. It would be great if you could actually change it to a photo of your actual vehicle. Thoughts? Thanks all!

Hi All, Bed Bug letter... interesting! Update... Skoda UK/Manufacturers have now agreed to all repairs and refund of costs already expended, picking up repaired car on wednesday. Again I must say extreemly well dealt with by Customer services... constantly kept in touch with advice and findings. Many thanks to all those who helped with their suggestions.

Further to my last post! Immediately after posting I emailed customer services at Skoda UK. I detailed my problems. Within 2 hours, i had a telephone call from Customer services and I must say... the call was very well presented and in no way obstructive... but ... still advised that a root caused needed to be defined. This is understandable.... but !!! Well done Skoda UK Customer services! John

Hi All, I have exactly the same problem. Sorry for the lenght of this post.... but it is necessary! I also have a Skoda Superb Ellegance, my vehicle is JUST! 3 years old. History, I noticed that the rear passenger footwell was filling with water also non of my interior convieniences were working, parking lights, rear boot activation, interior lights etc. I noticed this just BEFORE the warranty ran out. I took the vehicle to the dealer who sold the vehicle to me from new. The vehicle was inspected and I was told I would need a new ECU and that the problem was that.. 'I' had allowed the drainage bungs in the engine compartment to get blocked... therefore the 'Pollen Filter' had been saturated in water, in turn causing the water to travel into the rear passenger compartment. This water ingress also then saturated the ECU causing the failures. Hmmmm... I asked where the ECU was and they stated on the floor by the pollen filter exit. I said that this must be a design fault... who whould in their right mind would place a ECU (Electronic Control Unit) on a floor adjacent to an air vent which is also prone to water ingression. They refused to coment that.... they charge me for sorting the water ingression out and quoted £479 for the change of the ECU. I stated that I was unhappy that this was the cause of the water ingression. I also stated I would dry out the vehicle myself and then if the water continued to ingress then the problem was not mine but Skoda's. Today after a large down pour and travelling into work (55 Miles), I checked the rear of my vehicle. Soaking wet! I also checked the drainage area... totally dry and free from blockage! I have again contacted the dealer who has now stated that it knows of no similar faults or that of the imending LAW Suit that is still pending for this exact problem. They have also stated that, the vehicle is now out of warranty and therefore at my cost... This is an on going battle.... I will take this to court if necessary... this is a design fault... being masked by what they call a 'Drainage Block with water digreesion into the Pollen Ffilter' I have a 3 year old vehicle that I cannot sell due to this fault... a SKODA Design Fault! Please keep in touch... interested to find out what else happens... John