I am pleased to say i have just had a call from skoda uk customer services to say that they are sorry for the delay on my new vrs octavia cr 170 dsg and that they can assure me that i will recieve my car before xmas and that they would like to offer me £150 towards sevice or extras of my choice. I was going to contact them about this matter but they beat me to the punch and were very sorry about the delay and explained that they had had a very good year, which meant that demand had caused such long waiting times especialy on the vrs deisel dsg. They explained that they only make a certain amount of certain engine and gear box combinations and that this combination had become very popular of late. So i can now expect my car around the 20th of december after ordering on the 31st of july. I have to say i am very pleased that they got in touch and offered this to me as i thought i would have an argument on my hands when the car finaly arrived. Oh and what a great xmas present i have got to look forward to now. :clap:

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Edited 18 May, 201214 yr by Tim31

I've rang three times and there has been no mention of any compensation and I ordered on June 18th!

thats good of them but IMO they should have been doing this call around with compo for the last 4 months to people affected

thats good of them but IMO they should have been doing this call around with compo for the last 4 months to people affected

yes i agree that they should do the same with everyone as between 18-25 weeks is £150 and after 25 weeks should be more again, cant wait now though and think i will put money toward sevice package.

You could have said fit a colobus system if you have not already ordered one

I am pleased to say i have just had a call from skoda uk customer services to say that they are sorry for the delay on my new vrs octavia cr 170 dsg ...............

Can you remember who spoke to you? I'm waiting for somebody from SCS to return a call about the delay on my wife's Fabia Estate. It was ordered on 24 june. There's posts up on all the different Skoda forums giving different information. Although £150 from 18-24 weeks and £300 thereafter seems the most consistent!

Ordered my Octavia estate vRS two days ago with a diesel engine and DSG. Am told by dealer that I should expect a three month wait (Norway). The wait for a manual stick, but otherwise the same, would have been two months. I'll just hold out for an extra month I guess.

Had a return call from a young lady from SCS who confirmed £150 goodwill gesture from 18-25 weeks and £300 thereafter to be spent on accessories or servicing. Apparently the dealers know all about it and will claim the money from Skoda!