got a kodak hero all in 1 printer, it works fine in general, managed to connect it to my wireless network, the only problem is the driver disk i got with it to install it on my lap top keeps failing? any ideas how to solve this?

OS version, is the printer connected, printer model name, which driver are you trying to use etc?

Ta

slow down! lol im not to clued up on computers so u will have to take ya time with me. the printer is wireless and its the instalation disc i got with it that wont install.

Well if it's wireless can you ping the printers IP address?

What OS are you running as without that I can't help you.

The generic advice would be to try plugging the device in over USB, installing the driver, then adding a new printer on the correct TCP port.

windows xp with Google chrome mate

For windows XP, I think wireless printers are a bit of a pain.

Chrome won't make any difference to this, but what I would try first is to plug the printer in over a USB cable and then provide the driver when it asks for it.

See if this works for a print.

if it does then:

Have you set the printer up on your network, so that it has an IP address in your subnet.

If your laptop is 192.168.0.[something] is your printer 192.168.0.[something not the the same as the laptop]?

If not you need to set the printer up to join your network.

If it is, then you can install the printer by creating a new TCP/IP port to the printer under windows XP.

Google will give plenty of instructions for this

windows xp with Google chrome mate

I've never had problems with wireless printers on XP mate, so don't go worring yourself. If you haven't got it fixed yet, give me a shout on pm. I'll see if I can help

Edited 22 November, 201114 yr by Deneo

I've never had problems with wireless printers on XP mate, so don't go worring yourself. If you haven't got it fixed yet, give me a shout on pm. I'll see if I can help

Only a pain in as so far as they don't seem to add themselves out of the box.

Only a pain in as so far as they don't seem to add themselves out of the box.

I did say I, maybe I should of mentioned I work in IT

Anyway, offer still stands if help is needed