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At last!

Menumorut
in Skoda Octavia Mk3 (2013 - 2020)

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So far, SKODA is a total disappointment!!!!

 

They have just confirmed that the due date for a headlight to arrive in country (probably at the garage, but not sure) is 04/09/2013, FOUR weeks after it's been ordered.

No explanation why? has been given, no reassurance that next time I will need a spare I won't wait that long either.

Just an apology for the delay and allegedly a good will gesture (don't know what this means) when the car is fixed.

Most of all I wanted them to take actions, that such things don't happen again and no-one will have to wait a month for a repair. But they can't do this, can they?

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  • YerMan
    YerMan

    Hello, Hello, Hello, I just created this profile to reply to a comment here.    I am a Police Officer in N.Ireland (Hence setting up another account), We are friendly, Honest.  But being a police of

  • Menumorut
    Menumorut

    Waiting is definitely painful. But more you wait the happier you are when the day comes. I couldn't even sleep properly last night. I was up at 5:30. Now I'm on my way to the dealer.

  • greenstripe
    greenstripe

    I would be very annoyed and think that that is completely unacceptable, surely they could source a headlight from a stock vehicle if it is going to take that long to order a replacement part. I'd defi

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