Hi, we have managed to crack the screen on our Amundsen unit (don't ask, it'll take too long to post here!!) and now it doesn't work properly, only the bottom right hand quarter responds to touch. Following advice from Skoda's Live Chat, I spoke to our now ex-Skoda dealer Essex Auto Group (they still support Skoda up to the end of June and we bought the car from there new) and to my horror they have quoted £700 for a brand new unit. I don't want a new unit, I just want the screen fixed, does anyone know if this is possible? I have emailed Skoda directly too but thought I'd ask here as well. The car is a 66 plate so it is still under warranty so I guess a 3rd party fix isn't possible.

Thanks in anticipation of any help.

I'm assuming you have an MIB2 unit rather than an MIB1, then just buy the screen yourself and fit it. Either way the process will be the same, just make sure you buy the correct one. Pull the screen unit out and read the part number off the back to confirm which you have (MIB1 will be 5E0919605D or 5E0919605E - MIB2 will be 5E0919605J), then go Ebay hunting or a breakers and hope for the best. MIB2 are hard to come by at the moment, but MIB1 are fairly common.

Hi Rustynuts, thanks for the advice and taking the time to reply.

 

Got to be honest and say I'm not keen on poking around with the unit myself, but that's just me. Is it really just a case of pulling it out, and taking the screen off? I imagined it would be more like the faff of getting a smart phone or tablet screen replaced (i.e. a bit of a pain but at least they don't say you need a whole new phone.....).

 

I will keep digging whilst I'm waiting for Skoda to respond...

 

Cheers

Adrian

You need a couple of removal tools to remove the screen from the dash, then there are two connectors on the rear which clip off. It's that simple.

Just to explain a little more. The screen unit is just a screen and buttons. (and a few electronic components), and the main part of the head unit is the bit in the glove boxe where the SD cards are located. Swapping the screen unit is dead easy as long as you get the correct unit.

10 hours ago, Rustynuts said:

Swapping the screen unit is dead easy as long as you get the correct unit.

Would a MIB2 Amundsen screen work with a MIB1 main unit?

No, unfortunately not. Nor the other way round.

Well hey ho, Skoda have told me 'all new unit or nothing'.....

An "All New Unit" will be the brain in the glovebox and the screen unit,  and if they can supply and fit those for £700 then I would say add me to the list and any amount of other people here as well. That would be the bargain of the century.

I don't think you're understanding me here, the screen unit from the main dealer will be costing you £700. That gets you the screen unit in the dash which is just a screen and 2 cables which connect it to the brain in the glove box. When they tell you they're going to replace the whole unit, they mean the whole screen unit (or display if you prefer to call it that) because that's all that will be faulty. That just means they don't remove your screen unit and disassemble it to fit a new screen in it, they fit a complete new screen unit. If you can buy a screen unit from anywhere else which is the same part number as yours, then you can do this yourself. It takes about 5 minutes.

This is a complete unit (which is two parts). Link. It's second hand from a breakers and sold for £550. Are Skoda honestly going to sell you a complete new unit, fit it, code it for Component Protection and maps activation etc. to make it work in your car for £700.

Another way to look at it is your desktop computer. It the screen starts misbehaving, you wouldn't go to PC World and buy a complete new system would you, you'd just buy a new monitor and plug the fecker in. That's all you need to do on your car. Hardest part is just finding the correct part number, which is on the back of the existing broken screen unit.

Edited 8 June, 20179 yr by Rustynuts

Hi Rustynuts, yes I probably am misunderstanding you tbh, this is the first car with a set up like this, so I keep thinking the 'head unit' is what sits in the dashboard and forget that most of the gubbins is in the glove box. I'm still used to the head unit in the dashboard doing most of the work and a CD changer in the boot....

 

In that case, to me, it makes it even more staggering at £700, although I shouldn't be surprised I suppose.

 

Thank you for you responses and bearing with my frustrated ignorance....

Still intriguing as to how it got broke ?? 

Freakin' £700 for a flat screen, some cable connectors and some plastic mouldings? 

That includes fitting.

On 2017-6-10 at 22:38, malcster said:

Still intriguing as to how it got broke ?? 

 

The short story is a very long load slid forward and hit it after a sharp brake application. Kiddy seats meant the rear seats couldn't be folded to accommodate it. It could have been loaded better but I was not in attendance.....and hindsight is a wonderful thing. These things happen.

3 hours ago, Rustynuts said:

That includes fitting.

Which given you have said it is a straightforward job, makes £700 all the more excessive....

twas said in jest...