Just picked up a 2019 VRS estate (dsg) which generally seems great. Unfortunately it does seem to have a slight issue in that when locking the car with the button on the key the front passenger door does not lock.

 

All other doors lock fine, the indicators flash and the alarm sets, however I can still open the front passenger door (which then sets off the alarm). The only way we can lock that door at the moment is by using the plastic rotary dial on the inner edge of the door trim before closing the door.

 

Strangely when this door has been locked it will unlock fine from the key fob. I am also hearing some strange intermittent whiring noises which I'm assuming are coming from some component of the central locking system.

 

Anyone have any ideas what this issue could be or experienced anything similar? Broken wiring - But then surely it wouldn't unlock? Faulty solenoid in the passenger door?

 

Its going into the dealer to hopefully be fixed under warranty but wouldn't mind trying to understand whats going on with it.

 

Cheers

Sounds like a faulty solanoid for the lock mechanism,  I would spend some time with some lithium spray grease and lubricate the locks, the door hingles and sliders to keep everything happy.

Thanks! Fingers crossed that is all it turns out to be, as its put a slight dampener on enjoying the new car. Aside from this, all other electrics seem to be working absolutely fine though - so hopefully you are right and the worst case would be a replacement solenoid

In all fairness, this is not just a Skoda thing.  A friend of mine had a brand-new Passat (at the time, also on a 19 plate) with EXACTLY the same issue. 

As it is a 2019 model you still have warranty. I would let Skoda worry about it 👍

Yeah thats certainly the intention.

Just trying to actually get it into the dealer is proving a bit of an effort, after holding on the phone for half an hour to speak to them the local one claims its a few weeks before they even have time to simply take a quick look at it.

I've never had a new-ish car before so not sure what reasonable expectations for this sort of thing should be.

I'm glad theres still a reasonable length of time still left on the warranty. I might try another dealership or pay them a visit in person to cause a bit of a fuss as I cannot imagine it would take them more than a few minutes to identify the issue and order any part that needs ordering.

Most quote a couple of weeks to get booked in. I know my local Skoda in preston took two weeks for an alignment.