I purchased an approved used Skoda last April and took the PCP finance which included 2 services for £79 which I paid for. I took my vehicle to my local dealer yesterday and they charged me over £115 for spark plugs which they insist are not included in the service plan. I looked at my policy and cannot see anywhere that the spark plugs are excluded. My dealer has not given any written evidence to explain their decision. They have told me Skoda do not need to show what's not covered which I find hard to believe. Skoda CS and VW financial who run the service plan are a waste of time and do not really understand the policy they are selling. Anyone thinking of taking this deal as its still available be aware you may not be covered like you think you are.

 

In my opinion 2 services is exactly that. The website also quotes taking this plan gives you the confidence to budget for the next two services which I now completely disagree with.

Due to a large number of similar threads created by the user, these are locked and the two with most content were merged. 
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