Hi all. 
Just after a bit of advice regarding servicing please. 
I bought my 2020 plate Kodiaq L&K in January 2021 with 2635 Miles on the clock. Now after just over a year of ownership, and total miles now at 10,927 , the Infotainment system is telling me an oil service and inspection is now due. 

My questions are: Should I get this service done at a Skoda dealership? I am not able to use use the one I bought it from as it’s at the opposite end of the country but I do have a Skoda dealership a few miles from me. 
Or can I use my local, highly rated and trusted independent garage without voiding the warranty? 
Is a dealership stamp important to have in the logbook for resale purposes in the future? 
Or should I just wait to do a full service when that’s due? I won’t be doing anything like 7k miles next year as I drove to Italy for a holiday last summer which was a one off and was about a 3k miles round trip. 
Sorry in advance for all the basic questions. Not an expert in these things, as you can probably see, so just after a bit of friendly advice from more experienced Kodiaq owners. 
Many thanks for your time.

Kind regards, Danny. 

 

17 minutes ago, Dannylachamp said:

Or can I use my local, highly rated and trusted independent garage without voiding the warranty? 

 

Yes, as long as they use "OEM equivalent" parts.

 

18 minutes ago, Dannylachamp said:

Is a dealership stamp important to have in the logbook for resale purposes in the future? 

 

As long as you can prove you have had the car serviced at the appropriate times and following the manufacturer's schedule, then no, it shouldn't cause any issues. However... the only note of caution (that's probably a bit strong) is that the log book is electronic, and as far as I am aware, only Skoda dealers can 'stamp' the electronic logbook - so just make sure you keep all the paperwork etc. if you do go down the non-dealer route.

 

Out of interest, have you got a quote from both to see how much they're charging? I've found Skoda dealer servicing to be pretty competitive, and for the added peace of mind that it removes any possible arguments about who did what and when, should something go wrong and a warranty claim is required. But that could just be me!

22 minutes ago, Dannylachamp said:

Or should I just wait to do a full service when that’s due? I won’t be doing anything like 7k miles next year as I drove to Italy for a holiday last summer which was a one off and was about a 3k miles round trip. 

 

Sorry - missed this one... you do need to keep to the service schedule, or that's when you may well run into issues with any warranty claim. It may also impact on the resale value, it may not.

 

And just like the log book - I'm not sure anyone but a Skoda dealer can reset the service interval thingy, so even if you do get the car serviced, it will carry on complaining.

I agree with all of the above, but would just add that any garage should be able to reset the service interval, so that shouldn't be a reason not to go with an independent.

 

Personally I am happy to pay a slight premium to maintain the full Skoda service history at the moment, though my view on that will probably change as the car gets older. 

29 minutes ago, Teir said:

any garage should be able to reset the service interval

 

Not the case, based on my experience - but I'll admit that could have been a one-off. Local VW garage said they couldn't reset the interval on my Octavia... but that was about 4 years ago now and no only may things have changed, the local VW garage does have a certain reputation 🙄.

You get Independent VW Specialists with All the gear and more than ideas.

 

Licensed Equipment that get the TPI, Recalls / Service Campaigns and that can even do warranty work and update the system with service / maintenance work done and not just Inspection service / extended scope yet Haldex, brakes or DSG never touched and done when they should be.

Likely these independents have  Ex Main Dealership Techs / Master Techs that were fed up doing the little work a Main Dealer Service actually involves.

 

So a good Full Service History with receipts and Invoices for stuff actually done is better than a FMDSH that just shows that there was servicing. That is for people wanting a well looked after car. WBAC/ Cazoo etc might just want FMDSH which does not mean they were serviced to the manufacturer's recommendations or guidelines. 

 

 

Edited 22 February, 20224 yr by roottoot

Thank you so much @Yogi-Bear @Tier @roottoot for your very helpful replies. 
 

After a bit of phoning around I’ve eventually booked my Kodiaq into my local Skoda Dealership for it’s 2nd service and the first of my ownership. 

 

I’ve signed up to a service plan. I pay £199 for the car’s 2nd service and then £25/mth starting in April for the next 3yrs which will cover all services and MOT’s when they become required next year. In addition it comes with free collection and delivery of the car to my address for servicing / MOTs. I can take it into the dealership once per month on a Saturday for a free mini valet and hand wash. Bring it in up to four times a year for a free 1 hour diagnostic health and levels check (thought that would be useful before pre trip to Cornwall etc) 

All in all it works out slightly cheaper than paying for the same as one offs from the dealership. Could probably get servicing done elsewhere slightly cheaper but decided to go for the dealership while it’s under warranty and still relatively new. 

5 minutes ago, Dannylachamp said:

the next 3yrs which will cover all services and MOT’s when they become required

 

Including Haldex + DSG? If so, it's a very good deal... if not, it's not a bad deal, I'm just not convinced you're saving an awful lot (but if prices go up, you don't need to worry!).

 

I'm not convinced I'd want the dealership to be valeting/washing my car every month though. But then I quite enjoy doing that myself 😊.

2 weeks ago mine enjoyed first “oil change service” at the supplying sealer for “only” £120.

 

But all you get is oil and filter plus a look over. Gives me an official Skoda service history sheet though.

 

Is also a 2020 car with only 11,800 miles.

 

I have a dealer nearer home and would have expected the same cost, but I wanted to discuss a warranty point.

 

But, our No.2 car gets an annual oil change at a tyre/exhaust/service shop a few yards from home and I supply the oil and a VW filter.

https://www.skoda.co.uk/owners/all-in-service-plan

There are about 5 threads on this forum about this.

 

 

@DannylachampDoes that plan have All Servicing coverage then.

Pollen Filter @ 2 years & 4 years.

Brake Fluid @ 3 Years & 5 years.

Haldex Serviced @ 3 years.

AC Servicing.

DSG Service @ 40,000 miles.

 

This is just an idea of what Skoda UK shows as the servicing from year 3 on. 

The DSG is not at 4 years it is @ 40,000 miles.

Edited 22 February, 20224 yr by roottoot

In theory if the car is serviced to Skoda standards with OEM parts then shouldn’t be any problems with warranty.

 

However if something fails after warranty, and you try and claim a goodwill contribution, then likely to have a hard time getting goodwill if not serviced by Skoda.

 

First year service is not really a problem, but there are lots of add ons as @roottoot has said by time get to 3years or 30k+ miles

 

 

Goodwill gestures these days are few and far between.  Read the VAQ diff failure thread.   Car full main dealer service history.  The issue is Service Desk staff or work shop not telling the customer that service items are due.  Not a surprise really that non technical desk staff are not well trained on what schedules are.  A SVQ on keyboard or telecoms is not much help on car servicing if the persons training is poor at a dealership. 

Edited 23 February, 20224 yr by roottoot