Hello everyone, 
Hope someone here can help me out. 

 

So I have a Skoda Superb 3 from 2017 that have the electronic tailgate with easy open. Everything have been working fine. But then today the tailgate was open and was unfortunately pushed halfway down manually. Since then it havent worked right. we tried to press the closing botton afterwards and it went down about 20cm. 

 

Then we tried to push it again and it started make some strange sounding 3 beeps. Let it sit for a bit and then when pushing the botton it went down by 2cm and stops, pushing it right after it again goes with 3 beeps. Let it sit for a minute and then it again will go down 2cm and stop. 

 

Same stuff for going up. 

 

It does have a code when checking with VCDS. The code is uploaded. 

Hope someone can tell me if its the motors that have been destroyed or if it just need to get reset/readjusted with VCDS. 

VCDS Fault Code.txt

Here is the code posted, so you wont have to download the file. 

 

Address 6D: Trunk Elect.       Labels: 5Q0-959-107.clb
Control Module Part Number: 5Q0 959 107 L    HW: 5Q0 959 107 J
  Component and/or Version: HDSG-Modul    H13 0261
           Software Coding: 0D88
            Work Shop Code: WSC 12345 123 12345
              ASAM Dataset: EV_DeckLidCONTIAU736 001014 (SK48)
                       ROD: EV_DeckLidCONTIAU736_AU37.rod
                      VCID: 41B1281DD050EE9B84-8014
1 Fault Found:

0025 - Hall Sensors in Motor 1 for Rear Lid 
          B1211 02 [008] - Signal Failure
          Intermittent - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 4
                    Fault Frequency: 17
                    Reset counter: 95
                    Mileage: 112393 km
                    Date: 2023.06.17
                    Time: 17:33:54

                    Status of hall sensor in motor for tailgate-Motor 1 for tailgate: Hall sensor voltage supply: OFF
                    Status of hall sensor in motor for tailgate-Motor 2 for tailgate: Hall sensor voltage supply: On
                    Status of hall sensor in motor for tailgate-Motor 1: Sensor 1: 00000000 
                    Status of hall sensor in motor for tailgate-Motor 1: Sensor 2: 00000000 
                    Status of hall sensor in motor for tailgate-Motor 2: Sensor 1: 00000001 
                    Status of hall sensor in motor for tailgate-Motor 2: Sensor 2: 00000000 
                    Status of hall sensor in motor for tailgate-Motor for luggage comp. cover: sensor 1: 00000000 
                    Status of hall sensor in motor for tailgate-Motor for luggage compartment cover: Hall sensor voltage supply: OFF
 

Have you tried clearing the code and retesting?

 

If not, I’d assume the sensor in the strut has failed so it’s not able to self regulate its position

Yes, that is tried also tried doing basic settings and adapt flapangle but it fails