I was driving in town a couple of days ago in sport mode and I'm sure my hands were holding the steering wheel properly as I pulled away from traffic lights and the car suddenly jumped into manual. It's the only time it's happened but it caught me by surprise.

 

There was another time a few days ago when I was in the Edinburgh bypass doing about 50mlh in sport mode and I pressed the accelerator quite suddenly because there was someone alongside me annoying me and boxing me in and the box changed down to 3rd and the revs went up to over 4000. In my panic I think I hit the downshift paddle which meant it was stuck in third until I flicked the upshift back up to 6th.

 

That was annoying I don't like how the paddles are there waiting for you to tap them by accident in sport mode 

6 hours ago, mccririck said:

I pressed the accelerator quite suddenly... and the box changed down to 3rd and the revs went up to over 4000.

I think this is called "normal design operation", or "kickdown".

9 hours ago, mccririck said:

and I pressed the accelerator quite suddenly

That reaction of the gearbox might just be the normal one - the kickdown effect as @Paws4Thot mentioned. If you're in Sport mode the gearbox is a lot more reactive than in Normal (or D), so I wouldn't worry about it... If you were unsure whether it was you the one who triggered the response, you could have watched the VC for the gear indicator: if it was you, the indicator would have said "M3", if it was the kickdown in automatic mode the display would have been "S3".

3 hours ago, Paws4Thot said:

I think this is called "normal design operation", or "kickdown".

I agree though I didn't expect it to react so drastically!

1 hour ago, mccririck said:

I agree though I didn't expect it to react so drastically!

Kickdown in a torque-converter automatic gearbox is usually a pretty dramatic push - that's exactly what its for -  I'd expect the DSG to be no less so.  

DSG Wet 6 or 7 speed or Dry 7 speed are different and there can be a quick kick down 1/4 pedal or a kick down when on a accelerator lower, depending on modes, 

engine powers, generation of DSG.

 

So the OP has a PHEV with a 1.4 TSI and a DSG which is running Management / Software to suit running as an ICE or in EV more.

A DQ400-e 6 speed DSG. 

 

So apples and pears, oranges and lemons,  Similar to other DSG,s, totally different from TQ Autos. 

 

.................

Remember regardless of any Dealership staff not knowing what is what, it gets Oil Changes every 40,000 miles.

It is a 6 speed Wet.

The Engine Oil / Service is fixed so annual / 9,400 miles.

Edited 24 November, 20232 yr by Rooted